WooCommerce Checkout Page Display Problem

  • Resolved Benjamin Pau

    (@soapking)


    2 years ago

    Recently I am trying to change my PHP version from 7.4 to 8.0. Everything was working smoothly until I tried to checkout my cart.

    The checkout page was in this weird container which you would see if you’d encounter the message “There has been a critical error on this website.” but that message was not shown. My checkout page was scrunched into the width of that container and its height expanded to the content of my checkout page, with a few missing stylings. There was no button to continue the checkout process from there.

    I rerolled the PHP version from 8.0 to 7.4 and the issue was gone. I have tried switching to the default Twenty Twenty-Two. I have also tried disabling every plugin but that too does not solve the problem.

    Picture:
    https://imgur.com/a/AjqICVs

    Debug Log:

    [18-Nov-2022 04:33:33 UTC] PHP Fatal error:  Uncaught TypeError: Unsupported operand types: string * int in /home/upekkhac/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php:2035
Stack trace:
#0 /home/upekkhac/public_html/wp-content/plugins/woocommerce/templates/checkout/review-order.php(43): WC_Cart->get_product_subtotal()
#1 /home/upekkhac/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include('/home/upekkhac/...')
#2 /home/upekkhac/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php(2336): wc_get_template()
#3 /home/upekkhac/public_html/wp-includes/class-wp-hook.php(308): woocommerce_order_review()
#4 /home/upekkhac/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
#5 /home/upekkhac/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#6 /home/upekkhac/public_html/wp-content/plugins/jet-woo-builder/templates/widgets/checkout/order-review.php(15): do_action()
#7 /home/upekkhac/public_html/wp-content/plugins/jet-woo-builder/includes/widgets/checkout/jet-woo-builder-checkout-order-review.php(328): include('/home/upekkhac/...')
#8 /home/upekkhac/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2266): Elementor\Jet_Woo_Builder_Checkout_Order_Review->render()
#9 /home/upekkhac/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode()
#10 /home/upekkhac/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(750): Elementor\Widget_Base->render_content()
#11 /home/upekkhac/public_html/wp-content/plugins/elementor/includes/base/element-base.php(447): Elementor\Widget_Base->print_content()
#12 /home/upekkhac/public_html/wp-content/plugins/elementor/includes/base/element-base.php(801): Elementor\Element_Base->print_element()
#13 /home/upekkhac/public_html/wp-content/plugins/elementor/includes/base/element-base.php(447): Elementor\Element_Base->print_content()
#14 /home/upekkhac/public_html/wp-content/plugins/elementor/includes/base/element-base.php(801): Elementor\Element_Base->print_element()
#15 /home/upekkhac/public_html/wp-content/plugins/elementor/includes/base/element-base.php(447): Elementor\Element_Base->print_content()
#16 /home/upekkhac/public_html/wp-content/plugins/elementor/includes/base/element-base.php(801): Elementor\Element_Base->print_element()
#17 /home/upekkhac/public_html/wp-content/plugins/elementor/includes/base/element-base.php(447): Elementor\Element_Base->print_content()
#18 /home/upekkhac/public_html/wp-content/plugins/elementor/includes/base/element-base.php(801): Elementor\Element_Base->print_element()
#19 /home/upekkhac/public_html/wp-content/plugins/elementor/includes/base/element-base.php(447): Elementor\Element_Base->print_content()
#20 /home/upekkhac/public_html/wp-content/plugins/elementor/core/base/document.php(1652): Elementor\Element_Base->print_element()
#21 /home/upekkhac/public_html/wp-content/plugins/elementor/core/base/document.php(1087): Elementor\Core\Base\Document->print_elements()
#22 /home/upekkhac/public_html/wp-content/plugins/elementor/includes/frontend.php(1144): Elementor\Core\Base\Document->print_elements_with_wrapper()
#23 /home/upekkhac/public_html/wp-content/plugins/jet-woo-builder/includes/class-jet-woo-builder-template-functions.php(597): Elementor\Frontend->get_builder_content()
#24 /home/upekkhac/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/form-checkout.php(38): Jet_Woo_Builder_Template_Functions->get_woo_builder_content()
#25 /home/upekkhac/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include('/home/upekkhac/...')
#26 /home/upekkhac/public_html/wp-content/plugins/woocommerce/includes/shortcodes/class-wc-shortcode-checkout.php(316): wc_get_template()
#27 /home/upekkhac/public_html/wp-content/plugins/woocommerce/includes/shortcodes/class-wc-shortcode-checkout.php(67): WC_Shortcode_Checkout::checkout()
#28 /home/upekkhac/public_html/wp-content/plugins/woocommerce/includes/class-wc-shortcodes.php(72): WC_Shortcode_Checkout::output()
#29 /home/upekkhac/public_html/wp-content/plugins/woocommerce/includes/class-wc-shortcodes.php(95): WC_Shortcodes::shortcode_wrapper()
#30 /home/upekkhac/public_html/wp-includes/shortcodes.php(355): WC_Shortcodes::checkout()
#31 [internal function]: do_shortcode_tag()
#32 /home/upekkhac/public_html/wp-includes/shortcodes.php(227): preg_replace_callback()
#33 /home/upekkhac/public_html/wp-includes/class-wp-hook.php(308): do_shortcode()
#34 /home/upekkhac/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#35 /home/upekkhac/public_html/wp-includes/post-template.php(255): apply_filters()
#36 /home/upekkhac/public_html/wp-content/themes/hello-elementor/template-parts/single.php(23): the_content()
#37 /home/upekkhac/public_html/wp-includes/template.php(785): require('/home/upekkhac/...')
#38 /home/upekkhac/public_html/wp-includes/template.php(718): load_template()
#39 /home/upekkhac/public_html/wp-includes/general-template.php(204): locate_template()
#40 /home/upekkhac/public_html/wp-content/themes/hello-elementor/index.php(21): get_template_part()
#41 /home/upekkhac/public_html/wp-includes/template-loader.php(106): include('/home/upekkhac/...')
#42 /home/upekkhac/public_html/wp-blog-header.php(19): require_once('/home/upekkhac/...')
#43 /home/upekkhac/public_html/index.php(17): require('/home/upekkhac/...')
#44 {main}
  thrown in /home/upekkhac/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php on line 2035

    Status Report:

    
### WordPress Environment ###

WordPress address (URL): https://www.upekkhacleaning.com
Site address (URL): https://www.upekkhacleaning.com
WC Version: 7.1.0
REST API Version: ? 7.1.0
WC Blocks Version: ? 8.7.5
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.0.25
PHP Post Max Size: 256 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.7.39-cll-lve
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.1.0
WC Database Prefix: wpkx_
Total Database Size: 51.36MB
Database Data Size: 45.18MB
Database Index Size: 6.18MB
wpkx_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpkx_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkx_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpkx_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
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wpkx_litespeed_url_file: Data: 0.05MB + Index: 0.08MB + Engine InnoDB
wpkx_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpkx_std_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkx_termmeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wpkx_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkx_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wpkx_term_taxonomy: Data: 0.16MB + Index: 0.03MB + Engine InnoDB
wpkx_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkx_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpkx_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpkx_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpkx_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkx_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkx_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkx_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpkx_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpkx_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpkx_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wpkx_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpkx_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpkx_wpns_attack_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpkx_wpns_ip_rate_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

amp_validated_url: 2
attachment: 675
custom_css: 3
customize_changeset: 1
e-landing-page: 2
elementor_library: 42
GOTMLS_quarantine: 1
jet-menu: 4
jet-popup: 3
jet-smart-filters: 11
jet-woo-builder: 10
nav_menu_item: 127
oembed_cache: 6
page: 34
popup: 1
popup_theme: 8
post: 11
product: 152
product_variation: 89
revision: 148
seedprod: 1
shop_order: 29
tablepress_table: 18
wp_global_styles: 2
wpforms: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

The SEO Framework: by The SEO Framework Team – 4.2.7.1
Anti-Spam by CleanTalk: by СleanTalk  – 5.189
Elementor Pro: by Elementor.com – 3.8.1
Elementor: by Elementor.com – 3.8.1
FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.2.2
JetMenu: by Crocoblock – 2.2.4
JetPopup: by Crocoblock – 1.6.3
JetSmartFilters: by Crocoblock – 3.0.1
JetSmartFilters: by Crocoblock – 3.0.1
JetWooBuilder For Elementor: by Crocoblock – 2.0.5
LiteSpeed Cache: by LiteSpeed Technologies – 5.3
NinjaFirewall (WP Edition): by The Ninja Technologies Network – 4.5.4
Perfmatters: by forgemedia – 2.0.0
TablePress Extension: Responsive Tables: by Tobias B?thge – 1.8
TablePress: by Tobias B?thge – 1.14
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.23

NP Quote Request WooCommerce: by Neah Plugins – 1.9.47
WooCommerce: by Automattic – 7.1.0
WP Search with Algolia: by WebDevStudios – 2.3.1

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Must Use Plugins (1) ###

0-ninjafirewall.php: by The Ninja Technologies Network – 1.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: MYR (RM)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #4739 - /products/
Cart: #12188 - /cart/
Checkout: #12189 - /checkout/
My account: ? Page visibility should be public
Terms and conditions: #3400 - /terms-and-conditions/

### Theme ###

Name: Hello Elementor Child
Version: 1.0.1
Author URL: https://elementor.com/
Child Theme: ?
Parent Theme Name: Hello Elementor
Parent Theme Version: 2.6.1
Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
WooCommerce Support: ?

### Templates ###

Overrides: /home/upekkhac/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart-empty.php version 3.5.0 is out of date. The core version is 7.0.1
/home/upekkhac/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.0.1
/home/upekkhac/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/form-checkout.php
/home/upekkhac/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/thankyou.php

Outdated Templates: ?
					
					
						Learn how to update

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-11-19 01:45:26 +08:00
Options: ?
Notes: 49
Onboarding: completed

### Action Scheduler ###

Complete: 524
Oldest: 2022-10-18 19:43:52 +0800
Newest: 2022-11-18 10:42:27 +0800

Failed: 2
Oldest: 2021-08-19 12:59:42 +0800
Newest: 2021-08-19 12:59:42 +0800

Pending: 4
Oldest: 2022-11-18 23:26:54 +0800
Newest: 2022-11-18 23:26:54 +0800

### Status report information ###

Generated at: 2022-11-18 12:40:09 +08:00

    Any sort of help will be great!

    Edit:
    It seems that the issue arises when one of the products in the checkout list does not have a price. This only occurs for variation products but not simple products. When the said particular variation product’s price is set to 0 instead of leaving it blank, the checkout page is restored. I’m currently using NP Quote Request WooCommerce plugin therefor products do not have a price set. Is there anyway to solve this without needing to manually set the prices of variation products to 0?

Viewing 1 replies (of 1 total)

  • Hi @soapking

    Thanks for reaching out!

    Firstly, I apologize for the delayed response.

    I understand that after updating your PHP version to 8, the styling of your checkout page got misaligned, is that correct?

    ### Templates ###

Overrides: /home/upekkhac/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart-empty.php version 3.5.0 is out of date. The core version is 7.0.1
/home/upekkhac/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.0.1
/home/upekkhac/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/form-checkout.php
/home/upekkhac/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/thankyou.php

Outdated Templates: ?

    I can see that you have outdated templates here, including the checkout pages, can you please update outdated templates on your site by following our guide here: Fixing Outdated WooCommerce Templates and see if this resolves the issue?

    Let us know how it goes!

Viewing 1 replies (of 1 total)
  • The topic ‘WooCommerce Checkout Page Display Problem’ is closed to new replies.