WooCommerce checkout issue

  • Resolved Pappu Ann kristo

    (@prabasjalakai)


    5 years, 6 months ago

    Hello All,
    If the option in woocommerce settings “Accounts & Privacy” is choosen as
    “Account creation” -> “When creating an account, automatically generate an account password“.

    While processing through checkout page if the option is checked as”Create an account?” then session values are empty and we can successfully complete checkout page. But the second time we are able to complete the checkout page and order is success.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there @prabasjalakai,

    That’s an interesting one!

    While processing through checkout page if the option is checked as”Create an account?” then session values are empty and we can successfully complete checkout page.

    Should this be “can’t successfully complete”?

    Also, what goes wrong – is there some sort of error when submitting the checkout page?

    I’d like to know a bit more about the site – could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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