WooCommerce checkout issue

Hello Miguel,

Thanks for contacting us and I hope you’re doing well =)

I did a test on my installation with the last version of YITH WooCommerce Wishlist v2.2.1, the last WooCommerce version and the default theme Twenty Seventeen and I can see the password field on checkout page ( see the following link ) https://prnt.sc/icdofo
Probably another plugin or your theme create the incompatibility.

Please, try to deactivate all plugins, leaving only WooCommerce and YITH WooCommerce Wishlist active, and see if the problem is solved. If so, try to activate them again, one by one, to see which one causes the issue.
If the problem isn’t caused by a plugin, try to activate the default theme Twenty Seventeen and see if you have the same issue.
Also, if you have customized some files in your theme, please try with a fresh installation without any customization.
Please try this solution and let us know what issue shows.

Have a good day,
YIThemes.

Hello again and thanks for your quick response. I’m using:

WordPress 4.9.4
WooCommerce 3.3.1
YITH WooCommerce Whishlist 2.2.1
Flatsome 3.5.1

All of them fresh installed, and only had installed them. No customizations, my style.css and functions.php are empty and no template overrides.

With that configuration, the create password field in checkout is missing. If I deactivate the wishlist plugin, the field appeares. But if I activate it and change the theme (I tried storefront), the field is visible as well.

It seems that the wishlist plugin with flatsome theme (or viceversa) have an issue living together.

Strange, how could I solve this issue?

Thanks a lot again,
Miguel.

I’ve performed some additional check with Flatsome theme, and I can see that one of its CSS files (flatsome-shop.css) adds the following rule

.js_active .woocommerce-account-fields div.create-account, .js_active .woocommerce-shipping-fields .shipping_address {
    display: none;
}

that hides password field.

I’m not sure why there is such a rule, but I suggest you contact their support and refer this issue; I’m sure that their support team will be happy to check the CSS file, and solve the problem for you ??

Regards,
Yithemes.

Hello and thanks again for the support! I’m going to send the issue to the flatsome team.

Regards,
Miguel.

I got same problem

Hello @ivaylo123,

Thanks for contacting us.

I suggest you to follow the same way like @mfcorral. I suggest you contact their support and refer this issue; I’m sure that their support team will be happy to check the CSS file, and solve the problem for you.

Have a good day,
YIThemes.

Hello @ivaylo123, you can add to your style.css file the following code to fix it. Waiting for Flatsome team to fix it in the next version.

body.woocommerce-checkout .woocommerce-account-fields .create-account {
  display: block !important;
}

Regards,
Miguel.