Woocommerce Checkout isn’t rendering

Hi @jmcgraphics

I understand that your checkout page is strangely blank!

Could you please share the URL so we can check at our end?

Also, in order for us to get a better idea of your setup, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Additionally, could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error. Let us know what you find.

Thanks Margaret for you quickly response

This is a website: https://creadoxmi.com/finalizar-compra/

### WordPress Environment ###

WordPress address (URL): https://creadoxmi.com
Site address (URL): https://creadoxmi.com
WC Version: 6.9.4
REST API Version: ? 6.9.4
WC Blocks Version: ? 8.3.3
Action Scheduler Version: ? 3.5.2
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: ?
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 80 MB
PHP Time Limit: 90
PHP Max Input Vars: 2000
cURL Version: 7.84.0
OpenSSL/1.1.1q

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.36-MariaDB-log
Max Upload Size: 20 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.9.4
WC Database Prefix: wp_
Tama?o total de la base de datos: 40.48MB
Tama?o de los datos de la base de datos: 30.99MB
Tama?o del índice de la base de datos: 9.49MB
wp_woocommerce_sessions: Datos: 0.05MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_api_keys: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_attribute_taxonomies: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_downloadable_product_permissions: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_order_items: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_order_itemmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_tax_rates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_tax_rate_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_shipping_zones: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_shipping_zone_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_shipping_zone_methods: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_payment_tokens: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_payment_tokenmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmactionscheduler_actions: Datos: 0.95MB + índice: 0.29MB + Motor MyISAM
cxmactionscheduler_claims: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmactionscheduler_groups: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmactionscheduler_logs: Datos: 0.61MB + índice: 0.48MB + Motor MyISAM
cxmaioseo_cache: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
cxmaioseo_notifications: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmaioseo_posts: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmaiowps_debug_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmaiowps_events: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmaiowps_failed_logins: Datos: 0.06MB + índice: 0.02MB + Motor MyISAM
cxmaiowps_global_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmaiowps_login_activity: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmaiowps_login_lockdown: Datos: 0.08MB + índice: 0.02MB + Motor MyISAM
cxmaiowps_permanent_block: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmajaxsearchpro: Datos: 0.07MB + índice: 0.00MB + Motor MyISAM
cxmajaxsearchpro_priorities: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmajaxsearchpro_statistics: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmasp_index: Datos: 2.46MB + índice: 1.69MB + Motor MyISAM
cxmasp_synonyms: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmcartflows_ca_cart_abandonment: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmcartflows_ca_email_history: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmcartflows_ca_email_templates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmcartflows_ca_email_templates_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmcommentmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmcomments: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmduplicator_packages: Datos: 0.03MB + índice: 0.00MB + Motor MyISAM
cxme_events: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxme_notes: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxme_notes_users_relations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxme_submissions: Datos: 0.00MB + índice: 0.03MB + Motor MyISAM
cxme_submissions_actions_log: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxme_submissions_values: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmgla_budget_recommendations: Datos: 0.11MB + índice: 0.12MB + Motor MyISAM
cxmgla_merchant_issues: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmgla_shipping_rates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmgla_shipping_times: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmjet_post_types: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmjet_reviews: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmjet_review_comments: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmjet_review_guests: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmjet_review_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmjet_review_types: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmjet_smart_filters_indexer: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmjet_taxonomies: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmlinks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_custom_fields: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_dynamic_segment_filters: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_feature_flags: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_forms: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_log: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_mapping_to_external_entities: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_newsletters: Datos: 0.08MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_newsletter_links: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmmailpoet_newsletter_option: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_newsletter_option_fields: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmmailpoet_newsletter_posts: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_newsletter_segment: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_newsletter_templates: Datos: 1.64MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_scheduled_tasks: Datos: 0.13MB + índice: 0.04MB + Motor MyISAM
cxmmailpoet_scheduled_task_subscribers: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
cxmmailpoet_segments: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmmailpoet_sending_queues: Datos: 0.11MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_settings: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_statistics_bounces: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_statistics_clicks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_statistics_forms: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_statistics_newsletters: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_statistics_opens: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmmailpoet_statistics_unsubscribes: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_statistics_woocommerce_purchases: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_stats_notifications: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_subscribers: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmmailpoet_subscriber_custom_field: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_subscriber_ips: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_subscriber_segment: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_subscriber_tag: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_tags: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_user_agents: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmmailpoet_user_flags: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmoptions: Datos: 3.02MB + índice: 0.09MB + Motor MyISAM
cxmpmxe_exports: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmpmxe_google_cats: Datos: 0.26MB + índice: 0.05MB + Motor MyISAM
cxmpmxe_posts: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmpmxe_templates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmpostmeta: Datos: 2.94MB + índice: 0.65MB + Motor MyISAM
cxmposts: Datos: 1.41MB + índice: 0.08MB + Motor MyISAM
cxmrank_math_404_logs: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmrank_math_analytics_ga: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmrank_math_analytics_gsc: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmrank_math_analytics_inspections: Datos: 0.01MB + índice: 0.02MB + Motor MyISAM
cxmrank_math_analytics_keyword_manager: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmrank_math_analytics_objects: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
cxmrank_math_internal_links: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
cxmrank_math_internal_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmrank_math_redirections: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmrank_math_redirections_cache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmtermmeta: Datos: 0.04MB + índice: 0.04MB + Motor MyISAM
cxmterms: Datos: 0.01MB + índice: 0.02MB + Motor MyISAM
cxmterm_relationships: Datos: 0.01MB + índice: 0.02MB + Motor MyISAM
cxmterm_taxonomy: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
cxmtm_taskmeta: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmtm_tasks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmusermeta: Datos: 0.02MB + índice: 0.02MB + Motor MyISAM
cxmusers: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmwccfee_cities: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwc_admin_notes: Datos: 0.02MB + índice: 0.00MB + Motor MyISAM
cxmwc_admin_note_actions: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
cxmwc_category_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwc_customer_lookup: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmwc_download_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwc_order_coupon_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwc_order_product_lookup: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmwc_order_stats: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmwc_order_tax_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwc_product_attributes_lookup: Datos: 0.04MB + índice: 0.05MB + Motor MyISAM
cxmwc_product_download_directories: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmwc_product_meta_lookup: Datos: 0.03MB + índice: 0.05MB + Motor MyISAM
cxmwc_rate_limits: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwc_reserved_stock: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwc_tax_rate_classes: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmwc_webhooks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwdp_orders: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwdp_order_items: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwdp_persistent_rules_cache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwdp_rules: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwml_entries: Datos: 0.16MB + índice: 0.00MB + Motor MyISAM
cxmwoocommerce_api_keys: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwoocommerce_attribute_taxonomies: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwoocommerce_downloadable_product_permissions: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwoocommerce_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwoocommerce_order_itemmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwoocommerce_order_items: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwoocommerce_payment_tokenmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwoocommerce_payment_tokens: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwoocommerce_sessions: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
cxmwoocommerce_shipping_zones: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwoocommerce_shipping_zone_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwoocommerce_shipping_zone_methods: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwoocommerce_tax_rates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwoocommerce_tax_rate_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwpforms_lite: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
cxmwpforms_tasks_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwpfront_ure_login_redirect: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwpfront_ure_options: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
cxmwpfront_ure_post_type: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwpfront_ure_taxonomy: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwpmailsmtp_debug_events: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
cxmwpmailsmtp_tasks_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
cxmwpr_rucss_used_css: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
lumise_bugs: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
lumise_categories: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
lumise_categories_reference: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
lumise_cliparts: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
lumise_designs: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
lumise_fonts: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
lumise_guests: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
lumise_images: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
lumise_languages: Datos: 0.09MB + índice: 0.00MB + Motor InnoDB
lumise_orders: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
lumise_order_products: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
lumise_printings: Datos: 0.05MB + índice: 0.06MB + Motor InnoDB
lumise_products: Datos: 0.09MB + índice: 0.08MB + Motor InnoDB
lumise_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
lumise_settings: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
lumise_shapes: Datos: 0.22MB + índice: 0.03MB + Motor InnoDB
lumise_shares: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
lumise_tags: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
lumise_tags_reference: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
lumise_templates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 1.05MB + índice: 0.41MB + Motor MyISAM
wp_actionscheduler_claims: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_actionscheduler_groups: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_actionscheduler_logs: Datos: 0.67MB + índice: 0.53MB + Motor MyISAM
wp_aioseo_cache: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
wp_aioseo_notifications: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_aioseo_posts: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_aiowps_debug_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_aiowps_events: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_aiowps_failed_logins: Datos: 0.06MB + índice: 0.02MB + Motor MyISAM
wp_aiowps_global_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_aiowps_login_activity: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_aiowps_login_lockdown: Datos: 0.08MB + índice: 0.02MB + Motor MyISAM
wp_aiowps_permanent_block: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_ajaxsearchpro: Datos: 0.07MB + índice: 0.00MB + Motor MyISAM
wp_ajaxsearchpro_priorities: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_ajaxsearchpro_statistics: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_asp_index: Datos: 2.47MB + índice: 1.93MB + Motor MyISAM
wp_asp_synonyms: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_cartflows_ca_cart_abandonment: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_cartflows_ca_email_history: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_cartflows_ca_email_templates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_cartflows_ca_email_templates_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_commentmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_comments: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_e_events: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_e_notes: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_e_notes_users_relations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_e_submissions: Datos: 0.00MB + índice: 0.03MB + Motor MyISAM
wp_e_submissions_actions_log: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_e_submissions_values: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_gla_budget_recommendations: Datos: 0.11MB + índice: 0.12MB + Motor MyISAM
wp_gla_merchant_issues: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_gla_shipping_rates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_gla_shipping_times: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_jet_post_types: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_jet_reviews: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_jet_review_comments: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_jet_review_guests: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_jet_review_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_jet_review_types: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_jet_smart_filters_indexer: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_jet_taxonomies: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_links: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_custom_fields: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_dynamic_segment_filters: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_feature_flags: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_forms: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_log: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_mapping_to_external_entities: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_newsletters: Datos: 0.08MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_newsletter_links: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_mailpoet_newsletter_option: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_newsletter_option_fields: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_mailpoet_newsletter_posts: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_newsletter_segment: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_newsletter_templates: Datos: 1.64MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_scheduled_tasks: Datos: 0.13MB + índice: 0.04MB + Motor MyISAM
wp_mailpoet_scheduled_task_subscribers: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
wp_mailpoet_segments: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_mailpoet_sending_queues: Datos: 0.11MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_settings: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_statistics_bounces: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_statistics_clicks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_statistics_forms: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_statistics_newsletters: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_statistics_opens: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_mailpoet_statistics_unsubscribes: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_statistics_woocommerce_purchases: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_stats_notifications: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_subscribers: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_mailpoet_subscriber_custom_field: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_subscriber_ips: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_subscriber_segment: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_subscriber_tag: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_tags: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_user_agents: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mailpoet_user_flags: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_options: Datos: 4.04MB + índice: 0.10MB + Motor MyISAM
wp_pmxe_exports: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_pmxe_google_cats: Datos: 0.26MB + índice: 0.05MB + Motor MyISAM
wp_pmxe_posts: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_pmxe_templates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_postmeta: Datos: 3.00MB + índice: 0.67MB + Motor MyISAM
wp_posts: Datos: 1.50MB + índice: 0.09MB + Motor MyISAM
wp_rank_math_404_logs: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_rank_math_analytics_ga: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_rank_math_analytics_gsc: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_rank_math_analytics_inspections: Datos: 0.01MB + índice: 0.02MB + Motor MyISAM
wp_rank_math_analytics_keyword_manager: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_rank_math_analytics_objects: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
wp_rank_math_internal_links: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
wp_rank_math_internal_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_rank_math_redirections: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_rank_math_redirections_cache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_termmeta: Datos: 0.04MB + índice: 0.04MB + Motor MyISAM
wp_terms: Datos: 0.01MB + índice: 0.02MB + Motor MyISAM
wp_term_relationships: Datos: 0.01MB + índice: 0.02MB + Motor MyISAM
wp_term_taxonomy: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
wp_tm_taskmeta: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_tm_tasks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_usermeta: Datos: 0.03MB + índice: 0.02MB + Motor MyISAM
wp_users: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_wccfee_cities: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wc_admin_notes: Datos: 0.02MB + índice: 0.00MB + Motor MyISAM
wp_wc_admin_note_actions: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
wp_wc_category_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wc_customer_lookup: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_wc_download_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wc_order_coupon_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wc_order_product_lookup: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_wc_order_stats: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_wc_order_tax_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wc_product_attributes_lookup: Datos: 0.04MB + índice: 0.05MB + Motor MyISAM
wp_wc_product_download_directories: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_wc_product_meta_lookup: Datos: 0.03MB + índice: 0.04MB + Motor MyISAM
wp_wc_rate_limits: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wc_reserved_stock: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wc_tax_rate_classes: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_wc_webhooks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wdp_orders: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wdp_order_items: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wdp_persistent_rules_cache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wdp_rules: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wml_entries: Datos: 0.16MB + índice: 0.00MB + Motor MyISAM
wp_wpforms_lite: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpforms_tasks_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wpfront_ure_login_redirect: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wpfront_ure_options: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_wpfront_ure_post_type: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wpfront_ure_taxonomy: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wpmailsmtp_debug_events: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpmailsmtp_tasks_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wpr_rocket_cache: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_wpr_rucss_used_css: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM

### Post Type Counts ###

attachment: 164
elementor_icons: 1
elementor_library: 18
jet-engine: 3
jet-form-builder: 3
jet-smart-filters: 4
jet-woo-builder: 2
mailpoet_page: 1
nav_menu_item: 15
page: 23
post: 7
product: 26
product_variation: 442
revision: 106
shop_coupon: 4
shop_order: 2
wp_global_styles: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?Los mensajes de error no deberían mostrarse a los visitantes.

### Active Plugins (22) ###

Wompi Plugin para WooCommerce: por Vlipco SAS – 0.2.0
Ajax Search Pro: por Ernest Marcinko – 4.23.3
Departamentos y ciudades de Colombia para WooCommerce: por Saul Morales Pacheco – 2.0.5
Elementor Pro: por Elementor.com – 3.7.7
Elementor: por Elementor.com – 3.7.7
Shipping Rates by City for WooCommerce: por LogicEverest – 1.0.3
GA Google Analytics: por Jeff Starr – 20220517
JetEngine: por Crocoblock – 3.0.4
JetSmartFilters: por Crocoblock – 2.3.14
JetProductGallery: por Crocoblock – 2.1.6
JetFormBuilder: por Crocoblock – 2.1.6
Lumise – Product Designer Tool: por King-Theme – 2.0.3
MailPoet: por MailPoet – 3.98.1
reSmush.it Image Optimizer: por reSmush.it – 0.4.6
Rank Math SEO PRO: por Rank Math – 3.0.21
Rank Math SEO: por Rank Math – 1.0.98.2
UpdraftPlus – Backup/Restore: por UpdraftPlus.Com
DavidAnderson – 2.22.22.25

WooCommerce Cart Abandonment Recovery: por CartFlows Inc – 1.2.19
Checkout Field Editor for WooCommerce: por ThemeHigh – 1.7.2
Variation Swatches for WooCommerce: por Emran Ahmed – 2.0.10
WooCommerce: por Automattic – 6.9.4
Zoho Mail: por Zoho Mail – 1.4.8

### Inactive Plugins (4) ###

All In One WP Security: por All In One WP Security & Firewall Team – 5.0.7
Disable REST API: por Dave McHale – 1.7
WP Disable: por optimisation.io – jody nesbitt – 1.6.1
WP Rocket: por WP Media – 3.12.1

### Must Use Plugins (1) ###

Elementor Safe Mode: por Elementor.com – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: COP ($)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Base de la tienda: #7 – /productos/
Carrito: ? La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart.
Finalizar compra: #2951 – /finalizar-compra/
Mi cuenta: #10 – /mi-cuenta/
Términos y condiciones: #3 – /terminos-y-condiciones/

### Theme ###

Name: creadoxmi_mdesigner
Version: 1.0.0
Author URL: https://mdesigner
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-09-27 12:43:21 -05:00
Options: ?
Notes: 39
Onboarding: completed

### Action Scheduler ###

Complete: 4.107
Oldest: 2022-08-26 14:30:27 -0500
Newest: 2022-09-26 09:00:46 -0500

Failed: 20
Oldest: 2022-09-15 09:50:12 -0500
Newest: 2022-09-25 15:57:02 -0500

Pending: 6
Oldest: 2022-09-26 13:17:31 -0500
Newest: 2022-10-03 09:00:46 -0500

### Status report information ###

Generated at: 2022-09-26 09:45:03 -05:00

Hi @jmcgraphics

Thanks for sharing the System Status Report.

The checkout page being empty could be due to the cart page being not set up.

Carrito: ? La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart.

To install the missing WooCommerce pages, please go to WooCommerce > Status > Tools and use the page installer tool. You may find this document helpful: https://woocommerce.com/document/woocommerce-pages/#install-pages-again

If that doesn’t solve the problem then to be sure that the Rankmath plugins are not causing the redirection, could you please disable it temporarily and see if that helps? I noticed that your checkout page https://creadoxmi.com/finalizar-compra/ is redirecting to the cart page https://creadoxmi.com/carrito/ .

wp_rank_math_redirections: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_rank_math_redirections_cache: Datos: 0.00MB + índice: 0.00MB + Motor

Let us know how it goes.

Also share the fatal errors (if any) as requested above.

Margareth, recently Rank math has been Disable. The Error with de shortcode of woocommerce is because I use a Widget of Elementor but, I added other page the cart with de shortcode

Hi @jmcgraphics

Thanks for letting us know.

Can you please check if the endpoints are set correctly? You can find all details about it here, so you can check and compare: https://woocommerce.com/document/woocommerce-endpoints-2-1/

Please correct discrepancies if any, and let us know if the issue still persists.

Of course Margaret, The endpoint it’s ok.

Hi @jmcgraphics

Thanks for confirming that.

Could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error? Let us know what you find.

Another thing I noticed is that the site’s PHP Time Limit is just 90, which is pretty inadequate. Kindly have your host increase this parameter to around 1000.

You can read more on server requirements here: https://woocommerce.com/document/understanding-the-woocommerce-system-status-report/

I hope this leads to a resolution.

• This reply was modified 2 years, 1 month ago by Margaret S. woo-hc.