Woocommerce Checkout Integration not adding emails to lists

  • Resolved sn0wball

    (@sn0wball)


    7 years, 3 months ago

    My problem:
    When I checkout with the option to sign up for the newsletter being checked, my billing email is not added to any mailchimp list.

    Things I’ve tried:
    – Turning the plugin off and on
    – Turning the woocommerce checkout integration off and on
    – Toggling on all lists for the email to be opt-in
    I’ve tried more stuff, but any suggestions would be great, I have no idea why this isn’t working.

    Im running

    MailChimp for WordPress 4.1.11
    MailChimp for WordPress – Premium 3.3.21
    MC4WP – WPML 1.0

    which at this moment are up to date.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Lap

    (@lapzor)

    Is this related to the WPML add-on/ does it work if you turn WPML add-on off, or is it just accidentally posted in this forum?

    Do you have any other plugins that might influence the address field for your clients, like a members plugin?

    ?Thanks for letting us know.

    Thread Starter sn0wball

    (@sn0wball)

    Hey Lap

    Thank you for the quick response. I figured out the issue, it was two things:
    1. I wasn’t confirming the emails were added to the right list correctly
    2. I had custom JS that was messing up the form

    Long explanation:
    1. The double Opt-in is not working, and I was relying on the email notificaitons to confirm that emails were added to lists. Thus, I started to look at Mailchimp directly.
    2. There was custom JS in checkout that was reordering fields. There is an extra field that is setting the sign-up boolean to 0/false, that comes after the sign-up checkbox input. So the selection is overridden. Once I disable the JS, the order is fixed and the submission is captured.

    Thank you for your help
    sn0wball

Viewing 2 replies - 1 through 2 (of 2 total)
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