Woocommerce Cart Problems – Products wont add

  • Hi all and thanks in advance for any assistance offered.
    I’ve been using wordpress and woocommerce to power my ecommerce site for a while and started running into problems with the site redirecting to the install page and error messages regarding a redirect loop. I did a little research (and contacted my host) and discovered that this was due to the number of MYSQL queries exceeding the hosts limit of 75,000 an hour. A little more research suggested that the problem might be solved by using a cache plugin so I tried that and while it reduced the frequency of the redirect error it also completely screwed up my shopping cart.
    I removed the caching plugin and investigated my plugins instead and discovered that a currency switcher plugin was probably the cause of the high number of queries so I deleted that as well (and lost a fairly important bit of site usability). Everything seemed fine briefly but my shopping cart is still not working unless I’m logged in. When not logged in I can add items to the cart and get the notification that an item has been added. The item appears in the cart in the header but when I go to the actual cart page it just says that the cart is empty. Been through the whole install with Filezilla and can’t find anything that is cache related still hanging around. Been fighting with this whole issue for what feels like ages and losing lord knows how many sales in the meantime. Does anybody have the faintest idea of…
    How to get the cart functionality working again.
    How to reduce the extremely high number of queries that lead to the redirect error, preferably while still using the plugins that make the site useful in the first place.
    Not sure what extra info could help diagnose but for what it is worth I’m using
    Wordpress 4.3
    Woocommerce 2.4.6
    Suave Theme 1.4.1 (a woocommerce supported theme)
    9 other Active plugins
    – Commercegurus Toolkit
    – Contact Form 7
    – Duplicator
    – LayerSlider WP
    – P3
    – Redux Framework
    – WooCommerce Predictive Search LITE
    – WPBakery Visual Composer
    – Yoast SEO

    and my website is
    https://www.hellwoodoutfitters.com/teeshop

    Any guidance much appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello Hellwood,

    I am having the same problem. Products will NOT add to cart but only on the mobile version. Thankfully desktop is working perfectly.

    Everything was working perfect until added the following plugins:

    ??Redux Framework
    ? WooThumbs – Awesome Product Imagery

    I tried removing the plugins and no results. If i come across anything I will keep you updated.

    Website DEMO URL: https://192.185.187.21/~ssuite341buy688/

    Hellwood,
    Are you using any custom coding on the functions.php file? I removed some code that was hiding notification messages. Problem fixed!

    Thread Starter hellwood

    (@hellwood)

    Never did manage to find a solution so in the end I just bit the bullet and shifted hosts, installed a fresh wordpress and started again.
    Thanks to everyone for your assistance and suggestions.

Viewing 3 replies - 1 through 3 (of 3 total)
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