Woocommerce cart not working

  • Resolved sirrahikkala

    (@sirrahikkala)


    1 year, 1 month ago

    Suddenly on of our stores started to act out. The some products are not added to cart and occasionally it wont delete items from the cart. I have tried to toggle JS, Object cache and Browser cache settings also nuking the whole cache but only thing works if I disable the whole plugin. Report ID IRGSTLEG

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support qtwrk

    (@qtwrk)

    are you talking about the mini-cart ? or the /cart/ page ?

    Thread Starter sirrahikkala

    (@sirrahikkala)

    The actual cart page.

    Plugin Support qtwrk

    (@qtwrk)

    please try keep the object cache off

    the page itself is not cached , when you say it doesn’t delete item , do you see any error message or warnign in browser dev tool ?

    Thread Starter sirrahikkala

    (@sirrahikkala)

    Object cache has worked fine until now. I think something has change

    No errors in the console relating to this. If you see the store url in the debug data I’ve sent, you can try to add and remove products to cart yourself (I don’t want to give url publicly). After few different products added, it will stop adding them.

    I think something has changed past two weeks either due Litespeed plugin or Woocommerce update.

    Plugin Support qtwrk

    (@qtwrk)

    the cart page itself is not cached , by that saying , no optimization should be applied as well , then only thing I can think of that could affect this is the object cache

    please try check the html source code and request list with and without cache plugin on that cart page

    Thread Starter sirrahikkala

    (@sirrahikkala)

    Before I do that, I need to reiterate that the clicking the product into cart AT product page does not add it to either mini cart or to actual cart, also it does not say it has added product to cart. Therefore I presume that the caching issue is at the product page, not the cart itself while the issue is seen in the cart.

    Plugin Support qtwrk

    (@qtwrk)

    try compare the page response header when you add item to cart in product page , make sure it is reloaded from server instead of loading. browser cache

    Thread Starter sirrahikkala

    (@sirrahikkala)

    I have no expertise to diagnose the headers more because I don’t know what to look for.

    • This reply was modified 1 year, 1 month ago by sirrahikkala.
    • This reply was modified 1 year, 1 month ago by sirrahikkala.
    • This reply was modified 1 year, 1 month ago by sirrahikkala.
    • This reply was modified 1 year, 1 month ago by sirrahikkala.
    Plugin Support qtwrk

    (@qtwrk)

    I remember we have had some communications in Slack, have you sorted it out eventually ?

    Thread Starter sirrahikkala

    (@sirrahikkala)

    Yes, this is outside of Litespeed now.

Viewing 10 replies - 1 through 10 (of 10 total)
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