Woocommerce Cart not updating properly

  • Resolved beseenweband

    (@beseenweband)


    6 months, 2 weeks ago

    Cart page isnt updating when deleting product or changing qtys..

    i have tried deactivating plugins, woocommerce. there is no cache plugins

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @beseenweband ,

    Theme Conflict: Your theme might not be compatible with WooCommerce’s AJAX cart updating.

    Outdated Template Files: WooCommerce templates within your theme might be outdated. Ensure that your theme files are up to date by navigating to: WooCommerce → Status → Templates

    If you find outdated templates, you’ll need to either update the theme or manually update those WooCommerce template files.

    Thank you.

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @beseenweband,

    Thank you for reaching out to WooCommerce.

    I appreciate the troubleshooting steps you’ve taken so far.

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is by running a full conflict test.

    To test, you’ll first want to change the theme on your site to Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

    If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

    Be sure you have a good backup in place of your full site and database. You can ask your host for backup functionality or you can consider using a service like Jetpack. If something goes wrong, you will be able to restore it.

    I hope that helps! Let us know once you have done a conflict test!

Viewing 2 replies - 1 through 2 (of 2 total)
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