Woocommerce Cart is showing hard coded product with wrong price

Hello there,

I’m sorry to hear that.

* Can you send a screenshot of the error, please? You may want to use https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

* To check this much better, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

Thanks.

• This reply was modified 3 years, 1 month ago by Igor H.

@ihereira, Thank you for your instant reply. see the screenshots https://snipboard.io/p4klyQ.jpg

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### WordPress Environment ###

WordPress address (URL):
Site address (URL):
WC Version: 6.2.0
REST API Version: ? 6.2.0
WC Blocks Version: ? 6.7.3
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.28
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1l-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.2.0
WC Database Prefix: qeg_
Total Database Size: 28.73MB
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Database Index Size: 6.42MB
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### Post Type Counts ###

attachment: 1219
custom_css: 1
customize_changeset: 10
e-landing-page: 1
elementor_library: 14
jet-theme-core: 2
jet-woo-builder: 5
nav_menu_item: 8
page: 15
post: 2
product: 1218
revision: 315
shop_order: 3
wp_global_styles: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (17) ###

Elementor Pro: by Elementor.com – 3.6.2
Elementor: by Elementor.com – 3.5.5
JetBlocks For Elementor: by Crocoblock – 1.3.0
JetCompareWishlist For Elementor: by Crocoblock – 1.4.5
JetElements For Elementor: by Crocoblock – 2.6.2
JetEngine: by Crocoblock – 2.11.3
JetMenu: by Crocoblock – 2.1.6
JetSearch For Elementor: by Crocoblock – 2.1.15
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JetThemeCore: by Crocoblock – 1.2.2
JetTricks: by Crocoblock – 1.3.9
JetWooBuilder For Elementor: by Crocoblock – 1.12.0
SiteGround Security: by SiteGround – 1.1.3
Tawk.to Live Chat: by Tawkto – 0.7.1
Ultimate Addons for Elementor: by Brainstorm Force – 1.36.4
WooCommerce: by Automattic – 6.2.0
WP Rocket: by WP Media – 3.10.8

### Inactive Plugins (1) ###

SiteGround Optimizer: by SiteGround – 7.0.3

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

Elementor Safe Mode: by Elementor.com – 1.0.0

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #5 – /shop/
Cart: #6 – /cart/
Checkout: #7 – /checkout/
My account: #8 – /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Hello Elementor
Version: 2.5.0
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: /home/customer/www/example.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/form-checkout.php version – is out of date. The core version is 3.5.0
Outdated Templates: ?

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### Action Scheduler ###

Complete: 1,277
Oldest: 2022-02-03 03:19:04 +0000
Newest: 2022-02-19 20:09:47 +0000

### Status report information ###

Generated at: 2022-02-19 20:34:42 +00:00

• This reply was modified 3 years, 1 month ago by Luqman khokhar.

Hi @abdullah2019!

Thank you for sending the System Status and the screenshot.

Is this issue happening on different browsers? Because this might be cache-related.

Please try clearing your site and browser cache and check again if the issue persists.

You can take a look at this guide for pointers:
https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/

If trying that does not help, you could try a conflict test to determine if this is happening between WooCommerce and your theme or another plugin installed on your site.

You can do this by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then checking again if the cart is now empty. If that solves the issue, then re-enable all plugins one-by-one, until you find the one creating the conflict.

You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Let us know how it goes for you!

Hi there,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.