WooCommerce – Can’t edit Shipping Methods

Hi there!

Oh, that’s odd. Could you please share a copy of your site’s System Status once you have the site under conflict-tested conditions (all plugins disabled except WooCommerce Core and using a WordPress default theme)?

You can find the System Status Report via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Cheers.

Hey, thanks for replying so quick

for some reason, I cannot copy the system status

I click on “Get system report” and nothing happens, then I tried to click on “Copy for support” and it copies nothing.. ??

Hi @yuvalnewmedia ,

Looks like you are unable to copy your System Status report, is this correct?

As a first step, please can you try the following:

• Clearing your browser cache.
• Check that your browser is updated to its latest version. You can check this here, and update if required: https://browsehappy.com/
• Try using a different browser.

Please let us know how this goes!

Hey I tried all 3 things you suggested, still I can’t provide the System Status Report, it doesn’t display anything. I think the problem is in the plugin itself, we need a deeper examination ??

Hi @yuvalnewmedia ,

Thanks for providing an update!

Could you navigate to Tools > Site Health > Info, and see if you are able to copy the information there? (screenshot below for reference):

If so, please share the results here so that we can take a look!

Hey, seems like its working fine:

wp-core

version: 6.1.1
site_language: he_IL
user_language: he_IL
timezone: +00:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: closed
environment_type: production
user_count: 76
dotorg_communication: true

wp-paths-sizes

wordpress_path: /home/wine4u/public_html
wordpress_size: 1.44 GB (1551234306 bytes)
uploads_path: /home/wine4u/public_html/wp-content/uploads
uploads_size: 1.10 GB (1179432795 bytes)
themes_path: /home/wine4u/public_html/wp-content/themes
themes_size: 26.00 MB (27261111 bytes)
plugins_path: /home/wine4u/public_html/wp-content/plugins
plugins_size: 128.02 MB (134243844 bytes)
database_size: 104.33 MB (109402178 bytes)
total_size: 2.80 GB (3001574234 bytes)

wp-dropins (1)

advanced-cache.php: true

wp-active-theme

name: Storefront (storefront)
version: 4.2.0
author: ???????
author_website: https://woocommerce.com/
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, automatic-feed-links, custom-logo, menus, html5, custom-background, custom-header, site-logo, title-tag, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, editor-font-sizes, editor-style, responsive-embeds, amp, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, starter-content, widgets
theme_path: /home/wine4u/public_html/wp-content/themes/storefront
auto_update: ?????

wp-themes-inactive (1)

OceanWP: version: 3.4.1, author: OceanWP, ??????? ????????? ???????

wp-mu-plugins (1)

messages.php: author: (undefined), version: (undefined)

wp-plugins-active (14)

All-in-One WP Migration: version: 7.70, author: ServMask, ??????? ????????? ???????
Elementor: version: 3.10.1, author: Elementor.com, ??????? ????????? ???????
Elementor Pro: version: 3.10.2, author: Elementor.com, ??????? ????????? ???????
Gobit - Connecting WooCommerce to Tranzila: version: 5.1.3, author: Gobit Soft, ??????? ????????? ???????
JetWooBuilder For Elementor: version: 2.1.2.1, author: Crocoblock, ??????? ????????? ???????
Loco Translate: version: 2.6.3, author: Tim Whitlock, ??????? ????????? ???????
One Click Accessibility: version: 2.1.0, author: One Click Accessibility, ??????? ????????? ???????
One Click Upsell Funnel for WooCommerce: version: 1.0.4, author: Plugify, ??????? ????????? ???????
PixelYourSite: version: 9.3.2, author: PixelYourSite, ??????? ????????? ???????
Product Catalog Feed by PixelYourSite: version: 2.1.0, author: PixelYourSite, ??????? ????????? ???????
Product Filter by WooBeWoo: version: 2.2.7, author: WooBeWoo, ??????? ????????? ???????
WooCommerce: version: 7.3.0, author: Automattic, ??????? ????????? ???????
WP Rocket: version: 3.12.4, author: WP Media, ??????? ????????? ???????
Yoast SEO: version: 20.0, author: Team Yoast, ??????? ????????? ???????

wp-media

image_editor: WP_Image_Editor_GD
imagick_module_version: ?? ????
imagemagick_version: ?? ????
imagick_version: ?? ????
file_uploads: File uploads is turned off
post_max_size: 128M
upload_max_filesize: 128M
max_effective_size: 128 MB
max_file_uploads: 20
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.27

wp-server

server_architecture: Linux 4.18.0-372.19.1.lve.el8.x86_64 x86_64
httpd_software: LiteSpeed
php_version: 7.4.33 64bit
php_sapi: litespeed
max_input_variables: 10240
time_limit: 120
memory_limit: 512M
max_input_time: 120
upload_max_filesize: 128M
php_post_max_size: 128M
curl_version: 7.84.0 OpenSSL/1.1.1p
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true

wp-database

extension: mysqli
server_version: 8.0.32
client_version: mysqlnd 7.4.33
max_allowed_packet: 67108864
max_connections: 151

wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/wine4u/public_html/wp-content
WP_PLUGIN_DIR: /home/wine4u/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: ?? ?????
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

In addition, I tried to change the language of the website to LTR, and the page wasn’t broken anymore. So I think the problem is with the RTL/LTR. The website should be RTL, but when it’s RTL it gets broke. When its LTR it gets fixed.

Howdy @yuvalnewmedia

Thank you for reaching back, with further information on this.

From what I gather, there is already a bug report on this (linked here). Apparently, the problem is that admin-rtl.css file (the equivalent of admin.css) is not loading in the RTL version anymore.

For now, I was able to find this quick fix, while browsing the discussion there:

add_filter( 'woocommerce_screen_ids',function($screens){ $screens[]='woocommerce_page_wc-settings'; return $screens; } );

Feel free to add this using a plugin like Code Snippets.

I hope that helps. Let us know how it goes!

Thanks! it worked.

Hi @yuvalnewmedia

You are welcome and we’re glad that worked.

I would suggest subscribing to the thread to keep posted for updates as well.

Thanks!

Thank you, it worked and please update post when the team fixed this issue in the future updates to remove this snippet

Hi @majidempire ,

Happy to hear that the temporary fix has worked for you!

You can subscribe to the GitHub issue here, for any updates on this ??

Attached image below for reference.

Hope this helps!

• This reply was modified 2 years, 1 month ago by Roxy.