• Resolved nstantely

    (@nstantely)


    1. if a customer place order , we using stripe payment gateway and we decided to cancel, do they get automatic refund from stripe? the order says cancel , and payment status show processing . Do I still need to issue refund manually or they refuned automatically for cancel order?

    2) I have an order cancel, do I need to care about foodbook order admin? or just go woocommerce order setting and issue refund from there?

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  • Plugin Author themelooks

    (@themelooks)

    Hello,

    There is no way to refund automatically.

    Kind regards!

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