Tickera+ Tickera bridge for Woocommerce. No ticket created

  • nbudtz

    (@nbudtz)


    1 year ago

    I’m testing a ssimple setup with tickera, woocommerce and tickera bridge installed. Everything seems like working. I can buy a ticket and I’ll get the confirmation emails as expected. But there’s no download link in the email, and if I check Tickera -> Attendees it’s empty. So no tickets are created. Can you help me make it work?

    • This topic was modified 1 year ago by nbudtz.
    • This topic was modified 1 year ago by nbudtz.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Igor S.

    (@arsenique)

    Hi there,

    It appears that?tickets are not being generated in the Attendees & Tickets area of Tickera when customers are creating orders which means that the latest HPOS feature of Woocommerce is currently active in your website which is not yet compatible with the current Bridge for Woocommerce version. However, our developers are already working on this and will be available in the upcoming Bridge for Woocommerce version release.

    In the meantime, to address the issue, please revert back to the WordPress posts storage (legacy). The settings can be found at Woocommerce > Settings > Advanced > Features.?

    Let us know if that helped.

Viewing 1 replies (of 1 total)
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