woocommerce braintree checkout page error

  • After filling out all the required boxes in the woocommerce checkout page and activating the “Place Order” button, no messages are displayed. I am using the Braintreee Sandbox for testing. There are no messages displayed (success, order entered, declined, etc.) However, all of the email notificatios to the customer and to my company are generated and the orders are recorded on my woocommerce order page. No credit cards are virtually processed. All of my themes are updated. In other words, everything works except the immediate order completion notification and credit card processing.
    Any suggestions?

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  • Moderator James Huff

    (@macmanx)

    As that is a commercial plugin, we ask that you please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://support.woothemes.com/hc/en-us

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

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