WooCommerce Barcode not syncing with Zettle

  • Resolved ron1mooney

    (@ron1mooney)


    2 years, 11 months ago

    I have entered the barcode by typing it in the Barcode field on the variations screen according to the instructions at your link in a previous post. And after syncing Zettle doesn’t recognize the barcode when scanning for a sale.

    Can you provide a solution?

    Ron

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @ron1mooney

    thank you for reaching out again, we’ll try to get you further on this.
    It is a bit hard to support you on this because in theory it works and every setup is different.

    Can you confirm that the codes are synchronized to Zettle and you can find them there?
    Have you tried scanning the barcodes via the WooCommerce interface and syncing that to Zettle?
    We need to find out where the problem lies. If the barcodes are synced to Zettle, then you might need the Zettle support, not the plugin support.

    Let me know and we’ll take it from there.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know!

Viewing 2 replies - 1 through 2 (of 2 total)
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