• Resolved codylocklear

    (@codylocklear)


    Once clients place their order, they are logged out and sent back to the home page, leading to confusion as to whether their order was actually processed. This has only been an issue from v1.8.8 with the disable_woo_auto_login_on_checkout() function. Any ideas on what would be conflicting with this? I am using the free version of the plugin and I reverted back to v1.8.7 for my website to resolve the conflict.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi,

    We also have the same issue. If the order is combined with a user role requiring a login it will simply fail to checkout and refreshing the page leads to the discovery it is checked out

    No issue on V1.8.7

    Please fix this as this is a critical error.

    Unfortunately we are facing the same problem.
    User can place order, but he is logged out after checkout process, and the cart is also full with the items he ordered after logging in again.

    Hi @powerbuldog @marketingsweet @codylocklear ,

    Thank you for contacting us and for your patience, We have released a new version containing the fix, Please update the plugin to its latest version and let us know if the issue still persists.

    Works like charm. Thank you.

    Hi @powerbuldog,

    We’re so happy you enjoyed your experience and the product. It is great to see our efforts reflect on you as our customer. Surely, we will pass on the good news to our colleagues.

    We would be grateful if you would leave a kind and honest review on our WordPress profile as your insights could help others.

    Thanks again for letting us know and feel free to contact us in case you have any questions.

    Kind regards,
    Wp Experts Support Team.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘WooCommerce Auto Logout’ is closed to new replies.