• Resolved anagio

    (@anagio)


    Having moved an existing site for update and redesign, now back on the server it no longer displays product attributes. In the admin interface it does but even after changing from DIVI to Shopfront as theme, it still is not showing up.

    See below site info/versions used, ran Site Healthcheck and all good.

    Access to site is restricted to logged in users, please let me know if you want me to create a user for you.

    ### wp-core ###

    version: 5.2.3
    site_language: en_GB
    user_language: en_GB
    permalink: /%category%/%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true

    ### wp-paths-sizes ###

    wordpress_path: /thumbguard.co.uk/public_html
    wordpress_size: 49.28 MB (51673399 bytes)
    uploads_path: /public_html/wp-content/uploads
    uploads_size: 24.14 MB (25308159 bytes)
    themes_path: /public_html/wp-content/themes
    themes_size: 35.02 MB (36717942 bytes)
    plugins_path: /public_html/wp-content/plugins
    plugins_size: 45.07 MB (47255637 bytes)
    database_size: 4.15 MB (4353294 bytes)
    total_size: 157.65 MB (165308431 bytes)

    ### wp-active-theme ###

    name: Storefront
    version: 2.5.3
    author: Automattic
    author_website: https://woocommerce.com/
    parent_theme: none
    theme_features: post-thumbnails, automatic-feed-links, custom-logo, menus, html5, custom-background, custom-header, site-logo, title-tag, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, editor-font-sizes, editor-style, responsive-embeds, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, starter-content, widgets
    theme_path: /public_html/wp-content/themes/storefront

    ### wp-themes (2) ###

    Divi: version: 3.29.3, author: Elegant Themes
    Twenty Nineteen: version: 1.4, author: WordPress Team

    ### wp-plugins-active (14) ###

    Anti-Malware Security and Brute-Force Firewall: version: 4.18.76, author: Eli Scheetz
    Coming Soon Page & Maintenance Mode by SeedProd: version: 5.0.26, author: SeedProd
    Disable Comments: version: 1.10.2, author: Samir Shah
    Duplicator: version: 1.3.22, author: Snap Creek
    Full Find Infection Scanner: version: 1.0.5, author: WP Fix It
    GDPR Cookie Consent: version: 1.8.0, author: WebToffee
    Google Analytics for WordPress by MonsterInsights: version: 7.8.1, author: MonsterInsights
    Limit Login Attempts: version: 1.7.1, author: Johan Eenfeldt
    Login LockDown: version: v1.7.1, author: Michael VanDeMar
    WooCommerce: version: 3.7.0, author: Automattic
    WooCommerce Admin: version: 0.18.0, author: WooCommerce
    WooCommerce Pay360 (PayPoint) Gateway: version: 2.1.4, author: VanboDevelops
    WooCommerce Print Invoice & Delivery Note: version: 4.5.2, author: Tyche Softwares
    WPS Hide Login: version: 1.5.4.2, author: WPServeur, NicolasKulka, tabrisrp

    ### wp-media ###

    image_editor: WP_Image_Editor_GD
    imagick_module_version: Not available
    imagemagick_version: Not available
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: 9.07

    ### wp-server ###

    server_architecture: Linux 4.19.44 x86_64
    httpd_software: Apache
    php_version: 7.0.31 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 1000
    time_limit: 600
    memory_limit: 512M
    max_input_time: 6000
    upload_max_size: 300M
    php_post_max_size: 300M
    curl_version: 7.60.0 OpenSSL/1.0.2p
    suhosin: false
    imagick_availability: false
    htaccess_extra_rules: true

    ### wp-database ###

    extension: mysqli
    server_version: 5.5.5-10.2.22-MariaDB-log
    client_version: mysqlnd 5.0.12-dev – 20150407 –

    ### wp-constants ###

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /public_html/wp-content
    WP_PLUGIN_DIR: /public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined

    ### wp-filesystem ###

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable

    `

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Laurena Rehbein

    (@lrehbein)

    Automattic Happiness Engineer

    Hi there,

    Thanks for reaching out! Can you confirm if this happens with a default theme (Storefront) and all other plugins disabled, other than WooCommerce, all done at the same time?

Viewing 1 replies (of 1 total)
  • The topic ‘Woocommerce attributes not showing’ is closed to new replies.