• Resolved masegammai

    (@masegammai)


    Hi my Woocommerce analytics Report are not showing data from previous month also there are some orders even though marked complete are not showing on my reports.

    System Report




    • This topic was modified 1 year, 11 months ago by masegammai.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @masegammai

    Just to verify, is it not showing the data of any previous month?

    Can you try to import “Import Historical Data” from WP Admin → Analytics → Settings?

    Also try going to?WooCommerce > Status > Tools > Clear analytics cache > Click Clear. Then try rerunning the report.

    If it’s still not working, check under?WooCommerce > Status > Scheduled Actions?to see if there are any stuck processes preventing the updated information from importing.

    Let me know how that goes!

    Thread Starter masegammai

    (@masegammai)

    Hi I already, Tried those you have suggested but still not working, There are still Products that are marked as completed but not showing on my woocommerce analytics.

    Hi @masegammai ,

    Thanks for providing an update!

    I understand that you have tried 2/3 of the below options, however, could you please try the following, in this exact order, and see if it makes any difference:

    Navigate to?Analytics?→?Settings, scroll down to?Date type?, and select?Date Created?on the dropdown:

    • Navigate to WooCommerce → Status  Tools, and click on Clear Analytics Cache
    • Import Historical Data

    Additionally, can you navigate to?Analytics →? Settings, scroll to?Actionable Statuses?and then check that?Completed?is checked:

    Cheers!

    Hi @masegammai ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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