Woocommerce Analytics not showing up

  • Resolved mselrosa

    (@mselrosa)


    3 years, 1 month ago

    Hello!

    I have some trouble accessing the new Analytics panel. The option is missing in the WordPress menu under Woocommerce, there’s only the Reports tab. I can access Reports, and they show me a notice that about new Analytics with a link. When I click the link, I got the message “Sorry, you are not allowed to access this page”. I’m logged in as an administrator (only user).

    I tried disabling all plugins except for Woocommerce and switching theme to Storefront as suggested here, but it stayed the same. There’s still no Analytics menu and the pages are not available.

    I’m running Woocommerce 6.1.1 with WordPress 5.8.3, the latest versions available. PHP version on server is 8.0.12.

    Do you have any ideas I could check to enable the Analytics?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mirko P.

    (@rainfallnixfig)

    Hello @mselrosa ??

    Do you have the Analytics feature enabled under WooCommerce > Settings > Advanced > Features?

    Thread Starter mselrosa

    (@mselrosa)

    Thank you! That was it. Now I feel really silly ?? that, of course, fixed the problem. Have a nice day!

    Mirko P.

    (@rainfallnixfig)

    You’re most welcome! No worries, if you have any other questions please feel free to open a new topic.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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