Woocommerce Analytics is not showing all orders

  • Resolved bakersnextdoor

    (@bakersnextdoor)


    4 years, 3 months ago

    For some reason, woocommerce analytics only shows 1 order for the whole year. I have already imported historical data and cleared analytics cache but they didn’t solve the issue.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    Just to make sure: Did the importing process finish or is that still stuck? You can check that under **WooCommerce > Status > Scheduled Actions > Pending**.

    Are you seeing any errors listed under **WooCommerce > System Status > Logs**?

    Thread Starter bakersnextdoor

    (@bakersnextdoor)

    Yes, the importing process finished.
    No, it is not listed under the logs.

    Hi @bakersnextdoor,

    Thanks for letting us know. If you go to Analytics > Settings what order statuses are set to be excluded?

    excluded

    Thanks

    Hi @bakersnextdoor,

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please let open up a new topic and we’ll be happy to help out.

    Cheers

Viewing 4 replies - 1 through 4 (of 4 total)
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