Woocommerce Analytics bug after import

  • Hi guys,

    We are running into the following problem. We did a site migration, and imported all woocommerce orders from our previous site. Now the following problem occurs:

    The woocommerce analytics are way off, it shows like 4-5 times the original data.

    We did all woocommerce optimizations, cleaned the DB, re?mported the analytics data, still without luck. When we deactivate all plugins, and switch to a default theme, the analytics show the correct values. When we reactivated all plugins, it stayed correct until ‘price based on country’ is activated.

    So with the full site running, on our theme and with all plugins active, when we deactivate ‘price based on country’ the woocommerce analytics are correct, and with ‘price based on country’ activated the analytics are completely off. What can we do to resolve this?

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  • Plugin Author Oscar Gare

    (@oscargare)

    Hi, did you import the orders from another site that had also installed “Price based on country”? Did you import the order’s custom fields (post_meta table)?
    Is the currency (WooCommerce > Settings > General) the same in both shops?

    The plugin stores the exchange rate in the order post meta “_wcpbc_base_exchange_rate” to convert the order amounts from the order currency to the shop base currency. This field converts the WooCommerce Analytics reports to the shop-based currency.

    Please check that the shop base currency is the same in both shops (import source and destination) and that the _wcpbc_base_exchange_rate meta key is present in the orders you imported.

Viewing 1 replies (of 1 total)
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