woocommerce analytics blank page

  • Resolved studiokrass

    (@studiokrass)


    3 years, 7 months ago

    Since the update the woocommerce analytics reports disappears during loading with at the end blank pages. On my staging site it works fine. In the browser console i see that under id=”root” woocommerce-layout classes are missing.

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  • Hi,

    Since it started after update, you’ll first want to run a full conflict test to determine if the issue is coming from a plugin/theme conflict.

    Please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.

    You can find a more detailed explanation on how to do a conflict test here:
    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers!

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