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Resolved

(@2youmarketing)

Hi!

I’ve imported my old orders from our old website to the new website. We use WooCommerce Analytics to check our progress. When going to Analytics > Settings > Import historical data, and then selecting:
– Importing historical: All.
– Skip previously imported customers and orders
> Start.

I’ve let it run for a while, and my old orders are still not imported in the Analytics. Only 17 orders are imported when I check the analytics with the previous year. Everything is a flat line.

Edit: there are no pending scheduled actions.

What am I doing wrong?


### WordPress Environment ###

WordPress address (URL): https://openbarewerkplaats.nl
Site address (URL): https://openbarewerkplaats.nl
WC Version: 6.2.2
REST API Version: ? 6.2.2
WC Blocks Version: ? 6.7.3
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.29
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 5000
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.48-MariaDB-1~stretch
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.6.1
WC Database Prefix: wp_
Total Database Size: 146.74MB
Database Data Size: 97.86MB
Database Index Size: 48.88MB
wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.33MB + Index: 0.16MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.31MB + Index: 0.48MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.22MB + Index: 0.19MB + Engine InnoDB
wp_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_check_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 3.52MB + Index: 2.31MB + Engine InnoDB
wp_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_duplicator_pro_packages: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_fooevents_check_in: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_languages_translations: Data: 0.20MB + Index: 0.17MB + Engine InnoDB
wp_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_mo_files_domains: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_strings: Data: 7.52MB + Index: 15.08MB + Engine InnoDB
wp_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_packages: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_string_positions: Data: 0.48MB + Index: 0.17MB + Engine InnoDB
wp_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_string_translations: Data: 3.50MB + Index: 1.98MB + Engine InnoDB
wp_icl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_translate: Data: 3.52MB + Index: 0.06MB + Engine InnoDB
wp_icl_translate_job: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_translations: Data: 0.11MB + Index: 0.39MB + Engine InnoDB
wp_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_status: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 11.23MB + Index: 2.44MB + Engine InnoDB
wp_postmeta: Data: 21.45MB + Index: 17.84MB + Engine InnoDB
wp_posts: Data: 18.08MB + Index: 0.86MB + Engine InnoDB
wp_redirection_404: Data: 1.02MB + Index: 0.14MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 1.33MB + Index: 0.23MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.22MB + Index: 0.20MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.38MB + Index: 0.39MB + Engine InnoDB
wp_wc_order_stats: Data: 0.30MB + Index: 0.28MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.19MB + Index: 0.17MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 16.16MB + Index: 0.00MB + Engine InnoDB
wp_wps_cleaner: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wps_cleaner_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 1.52MB + Index: 0.67MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.14MB + Index: 0.09MB + Engine InnoDB

### Post Type Counts ###

attachment: 483
custom_css: 1
et_body_layout: 7
et_footer_layout: 1
et_pb_layout: 12
et_template: 7
et_theme_builder: 1
event_magic_tickets: 708
gift_card: 47
nav_menu_item: 160
oembed_cache: 1
page: 96
post: 16
product: 55
product_variation: 27
revision: 11
shop_order: 2820
shop_order_refund: 209
wpcode: 3
wpmm_theme: 3
yaymail_template: 30

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (28) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.5.8
WPML SEO: by OnTheGoSystems – 2.0.1
GTM4WP: by Thomas Geiger – 1.16.1
FooEvents for WooCommerce: by FooEvents – 1.15.12
FooEvents Bookings: by FooEvents – 1.4.3
WPCode - Insert Headers, Footers, and Code Snippets: by WPCode – 2.0.2
Mailchimp for WooCommerce: by Mailchimp – 2.7.3
Max Mega Menu - Pro Addon: by megamenu.com – 2.2
Max Mega Menu: by megamenu.com – 2.9.8
Mollie Payments for WooCommerce: by Mollie – 7.3.0
Really Simple SSL: by Really Simple Plugins – 5.3.3
Redirection: by John Godley – 5.3.2
Themify - WooCommerce Product Filter: by Themify – 1.3.9
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 2.16.55.0

Preview E-mails for WooCommerce: by Digamber Pradhan – 2.0.3
Checkout Field Editor for WooCommerce (Pro): by ThemeHigh – 3.4.0
WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.2
WooCommerce: by Automattic – 6.2.2 (update to version 6.8.2 is available)
WooThumbs for WooCommerce by Iconic: by Iconic – 4.8.9
Yoast SEO: by Team Yoast – 19.6
WP Custom Admin Interface: by Martin Gibson – 7.27
WP Extra File Types: by Davide Airaghi – 0.5.2
WP Mail Logging: by Wysija – 1.10.4
WPML Media: by OnTheGoSystems – 2.7.0
WPML String Translation: by OnTheGoSystems – 3.2.1
WPS Cleaner: by WPServeur
NicolasKulka
wpformation – 1.6.8

YayMail Pro - WooCommerce Email Customizer: by YayCommerce – 3.0.2.1
YITH WooCommerce Gift Cards Premium: by YITH – 3.15.2

### Inactive Plugins (1) ###

WP Google Street View: by Pagup – 1.0.9

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: gift-card (gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #7 - /shop/
Cart: #8 - /cart/
Checkout: #9 - /checkout/
My account: #3309 - /mijn-account-2/
Terms and conditions: #561 - /cursusvoorwaarden/

### Theme ###

Name: Divi
Version: 4.14.8
Author URL: https://www.elegantthemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: Divi/woocommerce/emails/customer-completed-order.php

### Action Scheduler ###

Canceled: 2
Oldest: 2022-08-03 20:22:12 +0000
Newest: 2022-08-19 13:09:07 +0000

Complete: 933
Oldest: 2022-07-31 13:12:27 +0000
Newest: 2022-08-31 08:58:22 +0000

Failed: 1
Oldest: 2021-08-31 08:37:39 +0000
Newest: 2021-08-31 08:37:39 +0000

### Status report information ###

Generated at: 2022-08-31 09:32:30 +00:00

This topic was modified 2 years, 2 months ago by 2youmarketing.
This topic was modified 2 years, 2 months ago by 2youmarketing.

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

xue28 (woo-hc)
(@xue28)

2 years, 2 months ago
Hi @2youmarketing

Thanks for reaching out!

I understand that only 17 orders were imported on your site.
```
WC Version: 6.2.2
WC Database Version: 6.6.1
```
As a first step, can you please try to update the WooCommerce core and database to the latest version?

If that does not resolve the issue,then this problem is maybe due to a conflicting theme or third-party plugin present on your site. Can you please try to perform a full conflict test and see if that works?

https://woocommerce.com/document/how-to-test-for-conflicts/

Hope this helps!

Viewing 1 replies (of 1 total)

The topic ‘WooCommerce Analtyics orders not importing’ is closed to new replies.

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