• Resolved nabanita03

    (@nabanita03)


    Woocommerce product price showing for all user except admin user. When admin placed an order through backend he does not show any price. I can not understand what is the actual problem of this.

    The page I need help with: [log in to see the link]

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  • Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @nabanita03!

    Woocommerce product price showing for all user except admin user. When admin placed an order through backend he does not show any price. I can not understand what is the actual problem of this.

    Could you please clarify which price fields you are having issues with? Let us know if you are having issues with individual item prices or prices for the order total.

    If you are adding items manually in the backend, please make sure to press the “Recalculate” button to get the total price for the added items.

    In the meantime, since this kind of problem could be caused by a conflict with your theme or with any of your active plugins, please run a conflict test by following the steps mentioned below:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing the conflict.

    Using a staging site would be a good idea. If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.

    You can find a more detailed explanation on how to do a conflict test here.

    Let us know how it turns out!

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