• Resolved avmosel

    (@avmosel)


    We have a wooocommerce add to cart link in our newsletter and when customers click this link, the product is added two times.

    We have tested this with a completely empty website and a starter theme for woocommerce and it still occurred.

    Could you please check this out. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @avmosel,

    Could you explain how Complianz affect this process? And do you have an example of the link itself, maybe we can find something.

    regards Aert

    Thread Starter avmosel

    (@avmosel)

    Hi Aert,

    We have tested it with a different theme, with only woocommerce, acf and Complianz active. But an example of a URL is https://www.botanicalbeauty.nl/?add-to-cart=24925

    If you need further assistence, please let me know.

    Thank you. Regards, Alex

    • This reply was modified 1 year, 3 months ago by avmosel.
    • This reply was modified 1 year, 3 months ago by avmosel.
    Plugin Contributor Leon Wimmenhoeve

    (@leonwimmenhoeve)

    Hi @avmosel,

    I managed to reproduce the issue on your site, and confirmed that it doesn’t happen with Complianz safe mode (without the cookie blocker).

    Most likely this is related to a Complianz integration. I understand that you use the ACF plugin. Could you please navigate to Complianz -> Integrations -> plugins. Then check if the ACF integration is enabled. If so, please disable it, clear any chaches and test again.

    The ACF Integration is only intended for Google Maps that are implemented using ACF, so if this is not the case you can safely keep it disabled.

    Please let us know if this resolves the issue, so we can try to prevent this issue altogether.

    Thank you in advance.

    Regards,
    Leon

    Thread Starter avmosel

    (@avmosel)

    Hi Leon,

    Thanks for your quick reply. We have located the problem. It was the integration with google fonts. We are going to change this on our website to self hosted google fonts.

    Thanks again.

    Regards, Alex

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hoi @avmosel,

    Thanks for letting us know!

    groet Aert

Viewing 5 replies - 1 through 5 (of 5 total)
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