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Resolved aashjain
(@aashjain)

4 years, 4 months ago

Hello Everyone,
I am working on a Cafe Website. So the issue here is whenever I click on the Add to cart button on multiple products the first product gets added to the cart and the message arrives product added but the remaining products get added to cart but the button of add to cart gets stuck on loading but the product gets added to cart. I don’t know what to do Please help.

Thanks in advance.

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

(@sukafia)

This sounds like a theme issue. I am not able to replicate this issue with the Storefront theme on my end.

I suspect it might be caused by a theme/plugin conflict.
Could you please try following this guide to do a conflict test and see if that helps?

If you need further assistance after the conflict test, please share a copy of your site’s System Status so we can look it up and help further.

You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in the thread.

Thank you!

Thread Starter

aashjain

(@aashjain)

4 years, 4 months ago

Hello @sukafia,
Here is the system status report however I have done site staging, reactivating all the plugins, and using the default WordPress theme.


### WordPress Environment ###

WordPress address (URL): https://caferodi.london
Site address (URL): https://caferodi.london
WC Version: 4.7.0
REST API Version: ? 4.7.0
WC Blocks Version: ? 3.8.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.6.3
Log Directory Writable: ?
WP Version: 5.5.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.12
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.45.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.7.26-29-log
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.7.0
WC Database Prefix: wp_2811yfpvxf_
Total Database Size: 30.83MB
Database Data Size: 26.37MB
Database Index Size: 4.46MB
wp_2811yfpvxf_woocommerce_sessions: Data: 2.52MB + Index: 0.08MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_actionscheduler_actions: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_2811yfpvxf_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_advanced_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_advanced_notification_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_automatewoo_abandoned_carts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_2811yfpvxf_automatewoo_customers: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_2811yfpvxf_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2811yfpvxf_automatewoo_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_2811yfpvxf_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2811yfpvxf_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2811yfpvxf_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_2811yfpvxf_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2811yfpvxf_followup_customers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_2811yfpvxf_followup_customer_carts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_followup_customer_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_followup_email_excludes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2811yfpvxf_followup_email_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2811yfpvxf_followup_email_orders: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_2811yfpvxf_followup_email_tracking: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_2811yfpvxf_followup_followup_history: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2811yfpvxf_followup_order_categories: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_followup_order_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2811yfpvxf_followup_subscribers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_followup_subscribers_to_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2811yfpvxf_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_nf3_field_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_nf3_upgrades: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_nm_personalized: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_options: Data: 5.06MB + Index: 0.14MB + Engine InnoDB
wp_2811yfpvxf_postmeta: Data: 9.47MB + Index: 0.73MB + Engine InnoDB
wp_2811yfpvxf_posts: Data: 6.52MB + Index: 0.22MB + Engine InnoDB
wp_2811yfpvxf_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2811yfpvxf_wcpv_commissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_wcpv_per_product_shipping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_wcs_payment_retries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_wc_bookings_availability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_wc_bookings_availabilitymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_wc_booking_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_wc_deposits_payment_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_wc_deposits_payment_plans_schedule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_2811yfpvxf_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2811yfpvxf_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_wc_points_rewards_user_points: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_wc_points_rewards_user_points_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2811yfpvxf_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_2811yfpvxf_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_wc_warranty_products: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2811yfpvxf_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_software_activations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_software_licenses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_2811yfpvxf_yoast_indexable: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
wp_2811yfpvxf_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_2811yfpvxf_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_2811yfpvxf_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_2811yfpvxf_yoast_seo_links: Data: 0.13MB + Index: 0.06MB + Engine InnoDB

### Post Type Counts ###

attachment: 100
custom_css: 1
customize_changeset: 98
elementor_library: 1
elementor-hf: 2
elementskit_content: 1
elementskit_template: 3
nav_menu_item: 23
oembed_cache: 7
page: 37
popup: 3
popup_theme: 8
post: 2
product: 138
product_variation: 63
revision: 1448
shop_coupon: 2
shop_order: 21
wapf_product: 1
wcpa_pt_forms: 1
wp_block: 1
wpc_reservation: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (27) ###

Livemesh Addons for Elementor: by Livemesh – 4.5
All-in-One WP Migration Unlimited Extension: by ServMask – 2.37
All-in-One WP Migration: by ServMask – 7.31
Import / Export Customizer Settings: by Brainstorm Force – 1.0.4
Astra Widgets: by Brainstorm Force – 1.2.7
Elementor: by Elementor.com – 3.0.13
ElementsKit Lite: by Wpmet – 2.0.9.1
Essential Addons for Elementor: by WPDeveloper – 4.3.7 – Installed version not tested with active version of WooCommerce 4.7.0
First Order Discount Woocommerce: by WooExtend – 1.15 – Installed version not tested with active version of WooCommerce 4.7.0
Elementor - Header, Footer & Blocks: by Brainstorm Force
Nikhil Chavan – 1.5.3

Points and Rewards for WooCommerce: by MakeWebBetter – 1.0.10
Popup Maker: by Popup Maker – 1.13.1
Five Star Restaurant Reservations - WordPress Booking Plugin: by FiveStarPlugins – 2.2.2
Sticky Header Effects for Elementor: by Rwattner – 1.4.3
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.24
Extra Product Options (Product Addons) for WooCommerce: by ThemeHigh – 3.0.0 – Installed version not tested with active version of WooCommerce 4.7.0
WooCommerce Blocks: by Automattic – 3.8.0
WooCommerce Checkout Field Editor: by WooCommerce – 1.5.37 – Installed version not tested with active version of WooCommerce 4.7.0
WooCommerce Stripe Gateway: by WooCommerce – 4.5.5 – Installed version not tested with active version of WooCommerce 4.7.0
WooCommerce Product Add-ons: by WooCommerce – 3.1.1 – Installed version not tested with active version of WooCommerce 4.7.0
WooCommerce: by Automattic – 4.7.0
Yoast SEO: by Team Yoast – 15.3
WP Anything Downloader: by Vinit Sharma
D3logics – 3.0.1

WP File Manager: by mndpsingh287 – 6.9
WP Mail SMTP: by WPForms – 2.5.1
WP Rollback: by Impress.org – 1.7.1
WPForms Lite: by WPForms – 1.6.3.1

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

object-cache.php: APCu Object Cache

### Must Use Plugins (1) ###

System Plugin: by  – 3.22.3

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #515 - /shop-page/
Basket: #1867 - /cart/
Checkout: #1878 - /checkout/
My account: #292 - /my-account/
Terms and conditions: #225 - /terms-and-conditions/

### Theme ###

Name: Astra
Version: 2.6.1
Author URL: https://wpastra.com/about/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: /var/www/wp-content/plugins/points-and-rewards-for-woocommerce/public/woocommerce/checkout/form-coupon.php

### Action Scheduler ###

Complete: 207
Oldest: 2020-10-25 12:16:35 +0000
Newest: 2020-11-24 11:44:43 +0000

Pending: 5
Oldest: 2020-11-24 12:16:26 +0000
Newest: 2020-11-27 12:18:28 +0000

Sunday Ukafia

(@sukafia)

4 years, 4 months ago

Hi @aashjain,

Here is the system status report however I have done site staging, reactivating all the plugins, and using the default WordPress theme.

Thank you for sharing the system status report.

I’m not sure if you mean you’ve done the conflict test and couldn’t find what’s causing the issue?

I took a look at your site and I see what you mean: https://d.pr/i/HfSFEG

On your staging site, could you please switch to the Storefront theme, deactivate all plugins except for WooCommerce and test to see if the issue still exists?

If that resolves the issue, please follow this guide to do a conflict test to find what’s causing the conflict.

Let me know what you find.

Thread Starter

aashjain

(@aashjain)

4 years, 3 months ago

Hello there,
Sorry for so delayed reply. Thank you for the solution I found out what plugin was causing the conflict in my website it was Header Footer and Blocks plugin. I had that installed along with elements kit lite. and header were made in both the plugins and both of them were active so due to that the conflict had begun I guess. Now I have deleted the Header Footer and Blocks and now the website is working fine. I literally wasted 3 weeks on this issue. Thank you so muuch for providing the solution.

Regards,
Aash Jain

This reply was modified 4 years, 3 months ago by aashjain.

Robert Ghetau

(@robertghetau)

4 years, 3 months ago

Hey,

Thank you for letting us know and I’m glad to see it worked in the end!

I’ll mark this thread as solved for now but feel free to open a new one if you have further questions!

Best wishes,

Thread Starter

aashjain

(@aashjain)

4 years, 3 months ago

Hello @robertghetau ,
Sure, Thank you for it. I will definitely let you know if I face any other issues. Also, convey my thanks to @sukafia for providing me with the solution.

Regards,
Aash Jain

Viewing 6 replies - 1 through 6 (of 6 total)

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