• Woocommerce has stated that in the June 2024 release of version 9.0, they will remove support for the Legacy REST API, which the Printful plugin relies on for webhooks.

    Woocommerce says they’ll release an extension that has all of the Legacy REST API code in tact so sites/plugins that rely upon them can still function properly. However, they will not maintain that extension indefinitely and they encourage developers to begin the process of retooling their code to not depend on the Legacy REST API.

    I’m curious if Printful is aware of these changes and if there are plans internally to refactor your plugin to move away from the Legacy REST API.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Hey! Esther from Printful here. Thanks for bringing this up!

    Yes, we are aware and prepared. We’ll implement the necessary changes to keep supporting this platform.

    @estherprintful -Im still showing 3 legacy webhooks being active on my site.

    Can I safely deacitvate them? Or do I need to keep the legacy webhooks plugin active on my site? Im not a techy..so please answer considering that

    kb creative designs

    (@kb-creative-designs)

    hey @estherprintful . following up on the comment above as i’m currently using woocommerce as well and getting the following notifications on the backend:

    The Legacy REST API plugin and HPOS are both active on this site.
    Please be aware that the WooCommerce Legacy REST API is not compatible with HPOS

    christianaprintful

    (@christianaprintful)

    Hi, @jayalders! Christiana from Printful here. Thanks for the question!

    The webhooks are added automatically once you connect Printful with WooCommerce and it’s better not to remove them.

    christianaprintful

    (@christianaprintful)

    Hey, @kb-creative-designs! This is currently being looked into by our team, but I would also suggest reporting it to our support team via e-mail at [email protected]!

    jayalders

    (@jayalders)

    @christianaprintful — Printful webhooks are the only legacy webhooks on my site. So I have this extra plugin needed to run them. Id rather slim down the amount of plugins.

    Has Printful not updated their plugin to not need legacy webhooks?

    @jayalders, that’s understandable! Our team is working on the updates, and while there isn’t a specific date on when the update will be live, we’ll make sure to implement the changes as soon as possible.

    @christianaprintful that is great to know! Would it be possible to update this thread once the update is available?

    @christianaprintful Hi! What is the current status on this?

    sites stopped working since this

    • This reply was modified 8 months, 1 week ago by julialucio.

    I have contacted to the Printful support but nothing yet. They need to update the plugin.

    Hi! Unfortunately, no updates yet. Please report any errors that occur to your store to our support team via e-mail at [email protected]!

    @christianaprintful thank you for your update.

    Does the Printful team realize that all new WooCommerce stores now are set up without the legacy REST API as well as with HPOS?

    This means that if anyone wants to use your plugin to sell Printful products, they will have to manually move from HPOS to legacy posts storage, and then install the WooCommerce Legacy API plugin.

    This is a poor look for Printful and will prevent most people from using your connector in the future.

    What can be done to encourage development work from Printful to be completed?

    What a disappointing showstopper to encounter this turned out to be. I was blowing hot and cold to a client about how great Printful is, but as they use HPOS, it’s a non-starter currently to use the legacy REST API plugin. What a pity! Hope Printful works it out.

    Update: I was informed by Printful support that the legacy API is no longer required. We have a store running Printful using HPOS without a problem now.

Viewing 15 replies - 1 through 15 (of 15 total)
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