WooCommerce

  • Resolved barnesmg

    (@barnesmg)


    5 months ago

    I am able to use the plugin to make a purchase through WooCommerce. However, WooCommerce gets stuck on “Payment Pending.” How do I get the purchase to be credited as paid?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author edward_plainview

    (@edward_plainview)

    Orders getting stuck on payment pending is usually due to the user not paying the requested amount. Check the order, look at the expected amount of crypto, and compare it to what you got.

    Then tell the user to transfer the exact amount in the future.

    Thread Starter barnesmg

    (@barnesmg)

    Hey. I appreciate the feedback.

    This was my first test, so I actually sent the payment. So, I know it was sent ??

    I sent it manually according to instructions. I sent the amount to the wallet specified. I see it in the recipient wallet.

    Any other ideas?

    The order is now marked Cancelled.

    Plugin Author edward_plainview

    (@edward_plainview)

    You’ll have to edit the order and email us the MCC payment ID, and then show us the transaction on a blockchain explorer.

    [email protected]

    Thread Starter barnesmg

    (@barnesmg)

    I sent what I could, but not sure where to find MCC payment ID

    Plugin Author edward_plainview

    (@edward_plainview)

    MCC test mode was on.

    See the second checkbox on this settings page: https://mycryptocheckout.com/doc/usage/woocommerce-settings/

    Thread Starter barnesmg

    (@barnesmg)

    That is only correct for the 3rd time I tried. I also sent more screen shots showing it failed after I turned setting back off.

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.