WooCommerce 6.7 – Printful Sync Error

  • Resolved mxnewengland

    (@mxnewengland)


    1 year, 11 months ago

    Hi,

    My site auto updated WooCommerce from version 7.5.1 to version 6.7 back on 4/13/23. Ever since the update I have lost sync between my Printful store and WooCommerce.

    After back and forth with both Printful support as well as my hosting provider, it has been suggested that the issue stems from the new version of WooCommerce. They noted a 404 error indicating that it is misconfigured or misses a plugin / extension it needs to function properly.

    I’ve attempted to do a clean backup restore but since auto updates were active on the date of my desired backup, as soon as the update is complete WooCommerce again automatically updates. I’m in a revolving door on that one so it seems my only plan of attack is to identify the issue the new version of WooCommerce is causing with Printful and address it directly.

    Thanks,

    Nick

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Saif

    (@babylon1999)

    Hello @mxnewengland,

    I understand that Printful stopped working properly after updating WooCommerce.

    This forum is for WooCommerce core-related topics, so I’m afraid the contributors here might not know the answer to your questions. Additionally, debugging third-party integrations is not within our scope of support.

    That said, if you can elaborate more on the part of WooCommerce that Printful suggested was broken, then we’ll be happy to look into this.

    If the issue pertains to the REST API, I recommend reviewing the documentation found here for instructions on creating, using, or modifying API keys and executing API calls.

    If you encounter an error while making a test API call, please share it with us here.

    Make sure to not share your API key here or with anyone as they are as important as the site’s password.

    Cheers!

Viewing 1 replies (of 1 total)
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