Woocommerce and Storefront Tax Calculation Bug

  • Resolved HighRollerUSA

    (@highrollerusa)


    3 years, 9 months ago

    In my testing site, I only have WooCommerce and the Storefront theme, nothing else.

    I have a test product that is $0.01. I can add it to the cart and checkout it calculates the total with tax properly (still $0.01).

    When viewing the order in Admin, if I update the order in any way (simply hitting the “Update” button), the tax calculations get astronomical and the order total becomes $10.81.

    In Colorado we have to collect several local taxes:

    WooCommerce > Settings > Tax > Standard Rates:

    Country	State 	Postcod	City 	Rate % 	Tax name 	Priorit	Compnd	Shipping 
US 	CO 	* 	* 	2.9000 	CO tax 		1 	o 	x
US 	CO 	* 	* 	1.0000 	RTD tax 	2 	o 	x
US 	CO 	* 	* 	0.1000 	SCFD tax 	3 	o 	x
US 	CO 	* 	* 	0.9850 	County tax 	4 	o 	x
US 	CO 	* 	* 	3.5000 	City tax 	5 	o	x

    During checkout, the taxes calculate properly to this:

    Items Subtotal:		$0.01
Shipping:		$0.00
CO tax:			$0.00
RTD tax:		$0.00
SCFD tax:		$0.00
County tax:		$0.00
City tax:		$0.00
Order Total:		$0.01

    After clicking “Update” the tax rates recalculate to this:

    Items Subtotal:		$0.01
Shipping:		$0.00
CO tax:			$0.00
RTD tax:		$0.00
SCFD tax:		$1.00
County tax:		$9.80
City tax:		$0.00
Order Total:		$10.81

    It seems that the two taxes that are less than 1% (SCFC and County) are the two that are calculating improperly. Can you help me figure out how to correct this?

    Thank you!

    • This topic was modified 3 years, 9 months ago by HighRollerUSA. Reason: Update title
    • This topic was modified 3 years, 9 months ago by HighRollerUSA.
    • This topic was modified 3 years, 9 months ago by HighRollerUSA.
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  • Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @highrollerusa. Sorry that we missed your initial post. Have you managed to resolve this issue?

    I tried replicating this issue on my test site which is running WooCommerce 5.1.0 and could not. I changed the order status to Completed and then updated; there were no changes to the order total.

    What kind of changes are you making to the order, and what is the payment gateway that you are using? Does using a different gateway like BACS make a difference?

    Hi @highrollerusa

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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