• Resolved hadeermj

    (@hadeermj)


    Hello WooCommerce team,

    with the new update I am unable to edit my pages with the front end editor of WPbakery, what can I do here should I roll back to an older version and whats the safest way to do it?

    I disabled all the plugins and made sure that the cause was woocommerce.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi there!

    From the WooCommerce side I can suggest making sure you’ve cleared both your site and browser caches to ensure you’re loading all the latest files from the update.

    If WooCommerce works as expected, but you’re experiencing issues with WPBakery, reach out to its developers to hear about a potential remedy.

    Thread Starter hadeermj

    (@hadeermj)

    Hello EastOfWest,

    I cleared my browser cache and am not using any cache plugin on my website, the only solution was to rollback to 4.6.2, I contacted WPbakery support and am waiting for them to reply

    thank you.

    Installing the “Classic Editor” plugin fixed the issue. Thanks sdalbano! You saved me from chasing my tail for days.

    https://themenectar.ticksy.com/ticket/2598842

    @tmckendr Thank you very much have 3 sites and noticed my main one it was just blank etc took my testing site and updated plugins to see what caused it

    def woocommerce no idea why, clearing cache does not fix this.

    updated jscomposer to 6.4.0 still nothing.

    figured after google woocrommerce 4.7 breaking wpbakery came across this page..

    Classic Editor from the add plugin page works 100% no cooking clue as to why but it solved the issue

    @eastofwest May i suggest you take this information back to your engineers and let them check on compatibility as 99% of stores use woocommerce and wpbakery.

Viewing 4 replies - 1 through 4 (of 4 total)
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