WooCommerce 4.3.1 plugin update

Avada is now upgraded to Avada 7.0.1

I did find that hosting server is MySQL Version: 5.5.5 and I think the minimum requirement is 5.6 or greater

Hi there,

Can you share a copy of your hosting error logs? The exact reason for that crash should be listed there (it’s usually a result of a conflicting plugin/theme) although we can’t say for sure just yet ??

In addition, please share a copy of your status report as found under **WooCommerce > Status**.

Thanks!

WooCommerce version: 4.3.0
WooCommerce REST API package: 1.0.10 /home/mdcamaroclub/public_html/wp-content/plugins/woocommerce/packages/woocommerce-rest-api
WooCommerce Blocks package: 2.7.1 /home/mdcamaroclub/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/
Action Scheduler package: 3.1.6 /home/mdcamaroclub/public_html/wp-content/plugins/woocommerce/packages/action-scheduler
WooCommerce Admin package: 1.3.0 /home/mdcamaroclub/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin
Log directory writable: /home/mdcamaroclub/public_html/wp-content/uploads/wc-logs/
WordPress version: 5.4.2
WordPress multisite: –
WordPress memory limit: 512 MB
WordPress debug mode: –
WordPress cron:
Language: en_US
External object cache: –

Server environment
Server info: LiteSpeed
PHP version: 7.3.20
PHP post max size: 16 MB
PHP time limit: 600
PHP max input vars: 1500
cURL version: 7.71.0, OpenSSL/1.1.1g
SUHOSIN installed: –
MySQL version: 5.5.5-10.3.23-MariaDB
Max upload size: 16 MB
Default timezone is UTC:
fsockopen/cURL:
SoapClient:
DOMDocument:
GZip:
Multibyte string:
Remote post:
Remote get:

Database
WooCommerce database version: 4.3.0
Database prefix wpjr_
Total Database Size 61.97MB
Database Data Size 56.49MB
Database Index Size 5.48MB
wpjr_woocommerce_sessions Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpjr_woocommerce_api_keys Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_woocommerce_attribute_taxonomies Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_woocommerce_downloadable_product_permissions Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpjr_woocommerce_order_items Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpjr_woocommerce_order_itemmeta Data: 0.13MB + Index: 0.13MB + Engine InnoDB
wpjr_woocommerce_tax_rates Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpjr_woocommerce_tax_rate_locations Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_woocommerce_shipping_zones Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_woocommerce_shipping_zone_locations Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_woocommerce_shipping_zone_methods Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_woocommerce_payment_tokens Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_woocommerce_payment_tokenmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_woocommerce_log Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_actionscheduler_actions Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wpjr_actionscheduler_claims Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_actionscheduler_groups Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_actionscheduler_logs Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_bwg_album Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_bwg_album_gallery Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_bwg_file_paths Data: 5.50MB + Index: 0.00MB + Engine InnoDB
wpjr_bwg_gallery Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpjr_bwg_image Data: 8.48MB + Index: 0.00MB + Engine InnoDB
wpjr_bwg_image_comment Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_bwg_image_rate Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_bwg_image_tag Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_bwg_shortcode Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wpjr_bwg_theme Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpjr_commentmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_comments Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wpjr_iowd_images Data: 5.52MB + Index: 0.00MB + Engine InnoDB
wpjr_layerslider Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_layerslider_revisions Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_links Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_options Data: 13.06MB + Index: 0.09MB + Engine InnoDB
wpjr_postmeta Data: 3.44MB + Index: 2.73MB + Engine InnoDB
wpjr_posts Data: 8.48MB + Index: 0.33MB + Engine InnoDB
wpjr_sdm_downloads Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wpjr_shortpixel_folders Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_shortpixel_meta Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpjr_termmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_terms Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_term_relationships Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_term_taxonomy Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_usermeta Data: 0.36MB + Index: 0.30MB + Engine InnoDB
wpjr_users Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wpjr_wc_admin_notes Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_wc_admin_note_actions Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_wc_category_lookup Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_wc_customer_lookup Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_wc_download_log Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_wc_order_coupon_lookup Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_wc_order_product_lookup Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpjr_wc_order_stats Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpjr_wc_order_tax_lookup Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_wc_product_meta_lookup Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpjr_wc_reserved_stock Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_wc_tax_rate_classes Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_wc_webhooks Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_wfBlockedIPLog Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_wfBlocks7 Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpjr_wfConfig Data: 2.30MB + Index: 0.00MB + Engine InnoDB
wpjr_wfCrawlers Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_wfFileChanges Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_wfFileMods Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wpjr_wfHits Data: 0.13MB + Index: 0.05MB + Engine InnoDB
wpjr_wfHoover Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_wfIssues Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wpjr_wfKnownFileList Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wpjr_wfLiveTrafficHuman Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_wfLocs Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_wfLogins Data: 0.11MB + Index: 0.03MB + Engine InnoDB
wpjr_wfls_2fa_secrets Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_wfls_settings Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_wfNotifications Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpjr_wfPendingIssues Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wpjr_wfReverseCache Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_wfSNIPCache Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpjr_wfStatus Data: 1.02MB + Index: 0.11MB + Engine InnoDB
wpjr_wfTrafficRates Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjr_wpfm_backup Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Post Type Counts
attachment 113
bwg_album 21
bwg_gallery 266
bwg_share 1
bwg_tag 16
faq 10
forum 1
fusion_element 1
nav_menu_item 14
page 19
post 17
product 4
product_variation 6
reply 1
revision 648
sdm_downloads 16
shop_order 238
slide 4
topic 1
tribe_events 51
tribe_organizer 1
tribe_venue 21
wpcf7_contact_form 2
Security
Secure connection (HTTPS):
Hide errors from visitors
Active plugins (24)
Query Monitor by John Blackbourn – 3.6.0
Admin Menu Editor by Janis Elsts – 1.9.5
Akismet Anti-Spam by Automattic – 4.1.6
Arconix FAQ by Tyche Softwares – 1.9.1
Autoptimize by Frank Goossens (futtta) – 2.7.5
Contact Form 7 by Takayuki Miyoshi – 5.2
Easy WP SMTP by wpecommerce, alexanderfoxc – 1.3.9.3
Enable Media Replace by ShortPixel – 3.4.1
Avada Builder by ThemeFusion – 3.0.1
Avada Core by ThemeFusion – 5.0.1
Photo Gallery by Photo Gallery Team – 1.5.59
ShortPixel Image Optimizer by ShortPixel – 4.19.3
Simple Download Monitor by Tips and Tricks HQ, Ruhul Amin, Josh Lobe – 3.8.6
The Events Calendar by Modern Tribe, Inc. – 5.1.4
GDPR Cookie Consent Banner by termly – 2.3.15
User Role Editor by Vladimir Garagulya – 4.55.1
WordPress Users & WooCommerce Customers Import Export(BASIC) by WebToffee – 1.4.2 – Installed version not tested with active version of WooCommerce 4.3.0
Checkout Field Editor for WooCommerce by ThemeHigh – 3.1.0 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce Stripe Gateway by WooCommerce – 4.5.0 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce Order Status Control by SkyVerge – 1.12.3 – Installed version not tested with active version of WooCommerce 4.3.0
WooCommerce by Automattic – 4.3.0 (update to version 4.3.1 is available)
Wordfence Security by Wordfence – 7.4.9
WP Meta and Date Remover by Prasad Kirpekar – 1.7.9
WP Rollback by Impress.org – 1.7.1
Inactive plugins (0)
Dropin Plugins (1)
db.php Query Monitor Database Class
Settings
API enabled: –
Force SSL:
Currency USD ($)
Currency position left
Thousand separator ,
Decimal separator .
Number of decimals 2
Taxonomies: Product types external (external), grouped (grouped), simple (simple), variable (variable)
Taxonomies: Product visibility exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)
Connected to WooCommerce.com:
WooCommerce pages
Shop base: #949 – /shop/
Cart: #1168 – /cart/
Checkout: #1170 – /checkout/
My account: #818 – /log-in/
Terms and conditions: #4319 – /terms-and-conditions/
Theme
Name: Avada Child
Version: 5.4.1.1516285152
Author URL: https://themeforest.net/user/ThemeFusion
Child theme:
Parent theme name: Avada
Parent theme version: 7.0.1
Parent theme author URL: https://themeforest.net/user/ThemeFusion
WooCommerce support:
Templates
Overrides Avada/woocommerce/cart/cart.php,
Avada/woocommerce/checkout/form-pay.php,
Avada/woocommerce/checkout/review-order.php,
Avada/woocommerce/checkout/thankyou.php,
Avada/woocommerce/loop/loop-start.php,
Avada/woocommerce/single-product/add-to-cart/variable.php,
Avada/woocommerce/single-product/short-description.php,
Avada/woocommerce/single-product/tabs/additional-information.php,
Avada/woocommerce/single-product/tabs/description.php
Action Scheduler
Version: 3.1.6
Action Status Count Oldest Scheduled Date Newest Scheduled Date
Complete 65 2020-06-25 07:07:37 -0400 2020-07-23 15:58:27 -0400
Pending 2 2020-07-24 10:13:52 -0400 2020-07-24 15:35:36 -0400

Log message

[21-Jul-2020 11:39:09 UTC] PHP Fatal error: Out of memory (allocated 18874368) (tried to allocate 8192 bytes) in /home/xxxxxxxxx/public_html/wp-includes/link-template.php on line 3806
[22-Jul-2020 19:33:21 UTC] WordPress database error Deadlock found when trying to get lock; try restarting transaction for query DELETE FROM wpjr_options WHERE option_name = ‘_transient_fusion_dynamic_css_25fc9f5b875185b6015e18632f48cf85’ made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/Avada/page.php’), get_header, locate_template, load_template, require_once(‘/themes/Avada/header.php’), do_action(‘avada_before_body_content’), WP_Hook->do_action, WP_Hook->apply_filters, wp_body_open, do_action(‘wp_body_open’), WP_Hook->do_action, WP_Hook->apply_filters, Fusion_Dynamic_CSS_Inline->add_inline_css, Fusion_Dynamic_CSS->make_css, Fusion_Dynamic_CSS_Helpers->dynamic_css_cached, get_transient, delete_option

Hi @epgorilon. Your MySQL version is fine because it’s MariaDB. The trace for the fatal error is incomplete but it looks like the error was caused by a conflict of some sort with your theme.

Were you able to do the update for WooCommerce without issues after updating the theme?

Hi @epgorilon. We haven’t heard back from you in a while, so I’m going to mark this as resolved. Please start a new thread if you have further questions.