WooCommerce 3.5.1 / WordPress 4.9.8 Compatibility

  • Resolved ellis926

    (@ellis926)


    6 years ago

    Hello,

    I had installed this plugin months ago on my WordPress site and it worked perfectly fine. However, I have recently updated to WooCommerce 3.5.1 and WordPress 4.9.8 and noticed the checkout page on my site and plugin configuration does not work properly.

    If you go to https://www.mscnutrition.co.uk/checkout/, you can see the billing address form is being duplicated and the ‘ship to a different address’ option does not work. The Secure Trading section at the bottom of the page also looks different in comparison to what it looked like before I updated.

    As for the plugin configuration, when I try to edit and save anything (e.g. title, description, debug mode), my changes do not save. Instead, they revert back to what they were.

    I have disabled all plugins other than WooCommerce and Secure Trading but the issue still persists. However, if I disable the Secure Trading plugin, the checkout page appears fine. This makes me think the plugin is incompatible.

    Is this a compatibility issue or must I set up the plugin another way?

    Regards,
    Ellis

    • This topic was modified 6 years ago by ellis926.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • tjobbe

    (@tjobbe)

    Hi Ellis, I’ve reported a few issues to the plugin makers through this forum, and through SecureTrading direct, and I don’t think they’ll fix it.

    i’ve had to use stripe instead.

    Plugin Author Josh Bedford

    (@joshbedford)

    Hi Ellis,

    Apologies for the late reply. Are you still having this issue now that we’re on a later version of both WordPress and WooCommerce since you posted the ticket?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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