Woocommerce 3.4.1 | Exisiting product attributes not showing in admin after upd

  • Resolved mhtcka

    (@mhtcka)


    6 years, 10 months ago

    Hello

    I am having an issue with attributes in Wp Admin > Product Page > Product data

    Even if the product already has an assigned attribute ‘Manufacturer’ with an assigned Value, the value is showing only in the ‘Shop Owner’ back-end and not in the ‘Administrator’ back-end.

    However it is saved in the database, as it appears normally in the website front-end..

    This problem was not happening before the update to latest WC 3.4.1

    How can i fix this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • AJ a11n

    (@amandasjackson)

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    It sounds like it could be an issue with a plugin that you are using, as I can not reproduce this same issue on the backend of my test site as the Admin.

    The best way to determine if the issue is being caused by a theme and/or plugin is to temporarily switch your theme to Storefront and disable all plugins except for WooCommerce. If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you while you’re logged in to that session without affecting normal visitors to your site. Note that Health Check may not count Storefront as a default theme, so you can also use Twenty Seventeen as well.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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