WooCommerce 3.2.4 – Product Variations do not save. Variations Revert to Default

  • Resolved ashworth

    (@ashworth)


    6 years, 9 months ago

    For whatever reason, saving variations no longer works. We’re on WordPress 4.9.2 right now, but have also tested with 4.9.3 beta1 with no success. I’ve switched to the Twenty Seventeen theme, and disabled all plugins except for WooCommerce, and the issue still persists. The issue happens on all of the following development environments as well:

    - local
- dev
- staging
- production

    Here’s a video of the issue in action:

    https://grav-drops.s3-us-west-2.amazonaws.com/lo3OYW9gJB/Screen-Recording-2018-01-31-11-07-56.mp4

    Some details about the environment:

    WordPress environment
WC version:		3.3.0
WP version:		4.9.2
WP multisite:		–
WP memory limit:		256 MB
WP debug mode:		–
WP cron:		
Language:		en_US
    Server environment
Server info:		nginx/1.13.2
PHP version:		7.0.22
PHP post max size:		32 MB
PHP time limit:		30
PHP max input vars:		1000
cURL version:		7.52.1, OpenSSL/1.0.2j
SUHOSIN installed:		–
MySQL version:		5.6.35
Max upload size:		32 MB
Default timezone is UTC:		x
fsockopen/cURL:		x
SoapClient:		x
DOMDocument:		x
GZip:		x
Multibyte string:	x	
Remote post:		x
Remote get:		x

    Another post suggested that the issue was resolved in WooCommerce 3.2.5, but that isn’t the case for me. If you need any additional info, please let me know!

    • This topic was modified 6 years, 9 months ago by ashworth. Reason: Provided additional info
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Claudiu Lodromanean

    (@claudiulodro)

    WC 3.2.4 isn’t compatible with WP 4.9+ due to some changes in WP 4.9. You need to upgrade to at least 3.2.5 (and preferably 3.2.6): https://woocommerce.wordpress.com/2017/11/22/woocommerce-3-2-5-fix-release-notes/

    EDIT: I see you already had this recommendation.

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Might be a stretch, but could try to see if this is the problem: https://docs.woocommerce.com/document/problems-with-large-amounts-of-data-not-saving-variations-rates-etc/#php-539-and-max_input_vars

    Otherwise, try disabling all plugins except for WooCommerce and test again. If the problem still occurs, temporarily switch to a default theme. This will help rule out a lot of variables.

    Thread Starter ashworth

    (@ashworth)

    @icaleb – Just tried increasing the max_input_vars to 2000 with no success. Same issue.

    For all curious, I’m testing with WooCommerce 3.3.0 and WordPress 4.9.2, with zero plugins active other than WooCommerce. I’m also testing with the Twenty Seventeen theme with no modifications.

    From what I can see, this is still an issue in WC 3.3.0.

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Hmm, this is super strange.

    Could you try creating a new attribute w/ a set of terms, and then a new variable product?

    madeincosmos

    (@madeincosmos)

    Automattic Happiness Engineer

    Hi @ashworth,

    We haven’t heard back from you in a while. Have you solved your problem already?

    If not, did you have a chance to create a new attribute and a variable product like @icaleb suggested?

    Thanks!

    This problem is NOT resolved. In my case it is associated with stock management. If I select ‘Enable stock management at product level’ I cannot change or save a change from Out of stock to In stock in either of the 2 variations. Deselected stock management and I can reset Out of stock to In stock. Save changes, Update…works. Go back and re-select ‘Enable stock management at product level’, it reverts to Out of stock. Woocommerce 3.3.4, WordPress 4.9.5 . There are multiple threads about this issue over the past few months, none of which provide a solution?

Viewing 6 replies - 1 through 6 (of 6 total)
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