WooCommer Registration is not working

Hey @sohelsarkar

When i visit this link i see woocommerce default login/registration option. But when i click on Register it’s not working, not showing registration form.

First thing to check would be if you allow registration on the My Account page:

Enable customer registration on the "My account" page. on this page – https://thebestmovies.ca/wp-admin/admin.php?page=wc-settings&tab=account

If this is ticked then I would change to a default theme to check. Storefront and Twenty Seventeen both have separate boxes:

* Storefront – https://cld.wthms.co/ucuB7Z
* Twenty Seventeen – https://cld.wthms.co/C91wbe

Looking at the console, it probably is your theme since there are 6 files returning 404. So if clicking on the Register should load a new form via JavaScript, this is likely the cause.

Console error – https://cld.wthms.co/waWzrs

I hope this helps,

Thanks,

Thank you for your response.
Customer registration on the “My account” page is already enabled.
I think main problem is 404 script errors.
If i send you wp-admin login user name and password can you please fix this?
I can’t do it by myself ?? If you can do it than please send your email. I will email you details.
It will be great help for me.
Thanks
Sohel

• This reply was modified 6 years, 6 months ago by sohelsarkar.

Hi there @sohelsarkar,

If i send you wp-admin login user name and password can you please fix this?
I can’t do it by myself ?? If you can do it than please send your email. I will email you details.

I’m afraid as this problem is related to your theme and that isn’t a theme we offer support for, I would need to direct you to the support page for the OceanWP theme here – https://oceanwp.org/support/

As the cause of your problem isn’t related to WooCommerce but is your theme, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Thanks,