Woocomerce Checkout Options

  • Resolved techmann

    (@techmann)


    7 years, 10 months ago

    Hello,

    I have been a long time fan of your plugin, but I ran into an issue. The items in my store have different variations and when customers select a green shirt for example, PayPal only captures the item called “Shirts” It leaves the options section blank and so the only way to figure out which shirt someone bought is to go to the woo commerce slip. Why is this information not getting transferred over like before. PayPal should be showing Item: Shirts; Options: Green (for example)

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor angelleye

    (@angelleye)

    Express Checkout was completely rebuilt in 1.4.0, so it’s possible we missed something with the variations getting included in the PayPal payment request. We’ll look into this and get any necessary adjustments made in the 1.4.5 update that we’re working on now.

    Plugin Contributor angelleye

    (@angelleye)

    We have been unable to reproduce this problem. Express Checkout doesn’t have the “options” the same way Payments Standard does, but you should see those options passed in the name. Can you provide a screenshot of your PayPal transaction details screen for one of these (with anything masked that’s sensitive)?

    Plugin Contributor angelleye

    (@angelleye)

    We did go ahead and make some adjustments that should help pass variable data over to PayPal better than it does now. That will be available in the 1.4.6.3 update coming soon.

Viewing 3 replies - 1 through 3 (of 3 total)
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