• Resolved manoranjan11

    (@manoranjan11)


    recently i noticed whenever i am updating any product from the Woocomerce App, its making that product page not show, it shows critical error when opening that product. then i have to use the backend admin panel to update the product then it shows.

    The App, Plugins and WordPress is all updated to its latest version.

    Please help me in resolving this.

    Thank You

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mahfuzur Rahman(woo-hc)

    (@mahfuzurwp)

    Hi @manoranjan11 ,

    Thanks for sharing the details! The critical error when updating products via the WooCommerce app might be caused by conflicting plugins, server settings, or corrupted product metadata. Here’s how you can resolve it:
    1. Check Error Logs:
    ? Enable WordPress debug mode by adding the following line to your wp-config.php:
    define( ‘WP_DEBUG’, true );
    ? Review the error logs for more details on what’s causing the issue.

    2. Conflict Testing:
    ? Temporarily deactivate other plugins and switch to a default theme (e.g., Storefront) to see if the issue persists.

    3. Database Update:
    ? Go to WooCommerce > Status > Tools and run the Update Database tool to ensure product data is synced correctly.

    4. Server Resources:
    ? Ensure your hosting server meets the recommended WooCommerce requirements, including PHP version and memory limits.

    If the issue persists, feel free to share the error log details so we can assist further.

    I’m not sure if this is the right message I should be writing on but I’m having issues with a conflict between WooCommerce and WordPress. I’ve had my site for several years and have had issues constantly. I never contributed the connection, until recently. In the past, I always had my host reset everything and I would start building again.

    This time; however, (meaning the last 2 or 3 days being December 29th 2024 to January 2nd 2025) I would get as far as “Activating” (ONLY) my plugin for WooCommerce as I will be needing that for other plugins. I had my host reset everything a few days ago and I only got as far as activating that plugin today. It was the ONLY plugin I activated as I still don’t have everything ready to proceed. And it would give the error “a critical error has occurred” and I could proceed any further. I had to use my ftp client to delete the plugin and I was able to go back to my WordPress and start again, but having this error, this is where I decided to stay today (January 2nd 2025) ALL DAY, so I could confirm the error was with WooCommerce and not something I did. I reinstalled and reactivated the plugin about 4 or 5 more times and it continues to have a conflict.

    To note, I DO NOT have a built website, I do NOT have other plugins activated to give me an error such as this, I’m starting fresh, and doing one plugin at a time and then deactivating them because I need to find what plugins are causing my issues. Please investigate your compatibility. The versions are as follows:

    WooCommerce (v9.5.1) free plugin, has a conflict with WordPress (v6.7.1) both of which are the lateset versions each.

    Plugin Support Moses M. (woo-hc)

    (@mosesmedh)

    Hi @trinity2learnwp,

    I understand your concern, but to assist you effectively, please create a separate thread for your issue. This will make it easier to follow and provide a solution. This thread is already addressing a different issue raised by someone else.

Viewing 3 replies - 1 through 3 (of 3 total)
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