Woo Smart Coupon Plugin Support

  • Resolved sussexbeard

    (@sussexbeard)


    3 years, 2 months ago

    I’m trying to get support for the Smart Coupon plugin, but every time I try to submit a ticket at woocommerce.com I get the following error.

    System Status Report is invalid or unsupported

    I have tried everything. This is a paid plugin and I should be able to get support for it. Can anyone tell me how to actually reach their support team?

    • This topic was modified 3 years, 2 months ago by sussexbeard.

    The page I need help with: [log in to see the link]

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  • Hi there @sussexbeard

    every time I try to submit a ticket at woocommerce.com I get the following error.
    System Status Report is invalid or unsupported

    It sounds like you’re trying to put something in the System Status Report box which isn’t a Status Report.

    To confirm, are you getting the status from WooCommerce → Status → Get system report → Copy for support on your site?

    After getting that status, you should paste it into the System Status Report box in the WooCommerce.com ticket form.

    If this still doesn’t work, please let us know what you are entering into that box, so we can check.

Viewing 1 replies (of 1 total)
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