Woo product page shows images of another product

  • Resolved yuluma

    (@yuluma)


    7 months, 2 weeks ago

    Dear makers of this plugin. We are totaly fan of your plugin, it made our webshops blazing fast. Caching is a very complicated area to work with and a lot of plugins don’t do what they promise or experience severe issues.

    If you open this link in a cognito window: https://vierseizoenen.nl/winkel/petit-blush-bowie-flared-pants-wild-leopard/ you will see an image of a coat with the text ‘my cherry on top’

    But these shown images are from another product. When you will visit this url https://vierseizoenen.nl/winkel/petit-blush-bowie-flared-pants-wild-leopard/?123 you will see the images that belong to this product.

    We also run WP Rocket but already purged that one and also work with cloudflare and also purged the specific url. So there only is one left that could cause this and that is opcache.

    Question

    How can we further debug this or check what happened and why this product page cached the images of another product?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    Hi there! What theme are you using, or did you build your own?

    Thread Starter yuluma

    (@yuluma)

    Hi Till,

    Thank you for your quick reply, realy appreciate it.

    This site uses Avada theme.

    Best regards,
    Team Yuluma

    Plugin Author Till Krüss

    (@tillkruess)

    Are you using any other caching plugins? Like WP Rocket or W3 Total Cache or similar?

    Thread Starter yuluma

    (@yuluma)

    Yes, we are using WP Rocket, I already tried to clear that cache but that didn’t fix the product image ???♂?

    Plugin Author Till Krüss

    (@tillkruess)

    In that case I’d suggest asking the Aveda team for assistance, maybe their theme has a bug that prevents it from working with WordPress’ object cache API.

    Thread Starter yuluma

    (@yuluma)

    we wont, their support is terrible ??
    But nevertheless: do you have a way for flushing one page or do we need to completely flush the redis cache to fix this one-time issue?

    Plugin Author Till Krüss

    (@tillkruess)

    Unfortunately there is no concept of a URL in WordPress’ object caching API. You have to flush the entire cache to be safe.

Viewing 7 replies - 1 through 7 (of 7 total)
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