Woo Product Carousel product images unclickable

  • Resolved jiayitan

    (@jiayitan)


    4 months ago

    Hi, the Woo Product Carousel from Essential Addons for Elementor plugin is not working for me. I have set to allow product image and text to be clickable, but those seem to have no effect. Although, when I hover my cursor on the image and text, I do see the URL that clicking would lead me to showing up, and I’m able to double-tap and open the link in new tab. On mobile, I can click on the image but it won’t bring me anywhere, but same as on desktop, I was able to open the correct URL in another tab. I just cannot click on the image directly. This was ok previously. What I’ve done the past week is mainly updating the plugins that need updating, including Elementor.

    I’ve used an Elementor element under the WordPress section that displays products as well but clicking on those brings me to the right place. It’s only the elements under Essential Addons that is causing products to be unclickable.

    I’m currently using the Astra theme.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Amit Paul

    (@paulamit)

    Hi @jiayitan,

    Greetings! We’re extremely sorry for the delay in reaching you.

    We have investigated your issue properly. It seems the issue is occurring due to the JS used by your plugin Myboxful. You can check this screenshot: https://d.pr/i/FlB4SH

    I suggest you kindly contact that plugin support to update the code. I hope that will help you.

    Let us know if you need any further assistance from us.

    Thank you!

Viewing 1 replies (of 1 total)
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