• Resolved curwenvanheerden

    (@curwenvanheerden)


    Hi Team

    Since the most recent update, the woo product carousel element does not want to display more than 3 products using elementor.

    I urgently need help with this.

    Many thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @curwenvanheerden,

    I understand you’re having trouble with the Woo Product Carousel element in Elementor after the recent update.

    Since Elementor is a third-party plugin which we don’t provide support for (please see our Support Policy), it would be best to reach out to the plugin’s developers for further assistance here. I am sure they will have no problem supporting you there.

    Feel free to let us know if you have any more questions or need more help with WooCommerce core. We’re always happy to help!

    Thread Starter curwenvanheerden

    (@curwenvanheerden)

    So woocommerce says its elementor and elementor says its woocommerce. so no one wants to help me. WOW!!!

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello curwenvanheerden,

    Thank you for your reply.

    I understand that since the recent update, you’ve been encountering an issue with the Woo Product Carousel element in Elementor, where it’s not displaying more than three products.

    Regarding this concern, I’d like to inform you that the Woo Product Carousel element is a feature provided by the Essential Addons for Elementor plugin, which is separate from the core Elementor plugin itself. As such, the creators of Essential Addons for Elementor would be best equipped to assist you with this particular element and any issues arising from its use after an update.

    I suggest reaching out to the Essential Addons for Elementor support team for help in resolving this display limitation. They will be able to provide you with the most accurate information and guidance on how to address the issue post-update. Here is a link to their plugin page.

    Additionally, it would be helpful to understand the context behind Elementor’s feedback when they mentioned that this issue is related to WooCommerce. If you could let us know what specifics were provided by Elementor’s support, it might give us some insight and we could potentially offer further assistance or clarify any misunderstandings.

    Please feel free to get back to us with any information or questions you have, or after consulting with Essential Addons’ support, and we’ll do our best to assist you further. ??

    Have a great day!

    Thread Starter curwenvanheerden

    (@curwenvanheerden)

    Hi Zubair

    Thanks, for you for the valuable information. I will get in contact with EA support.

    If the problem is not with Woocommerce I understand. Elementor support and Shameem did not take the time to check and give me the correct info and point me in the right direction as you did.

    I appreciate your help.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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