Woo Payment Not Working

  • Resolved purewhitetail

    (@purewhitetail)


    3 years, 3 months ago

    I’ve downloaded, installed and set up the plugin. I’ve created the account with Stripe. I’ve configed the plugin. I’m experiencing several issues.
    1. Attempted payments Error 414 and time out. This causes issue 2.
    2. Customer attempt payment again and are double or triple charged.
    3. Orders are auto canceled even though payment goes through.
    4. Order numbers are not being recorded on transactions.
    5. I can’t refund a transaction because the order is “Canceled”.
    6. Support keeps saying my email is not confirmed so I cant get any support.

    I guess I posted in the wrong forum.

Viewing 1 replies (of 1 total)
  • Zach H

    (@zhollenbeak)

    Hi @purewhitetail

    Thanks for reaching out for WooCommerce Payments support. I’m sorry you are having a frustrating experience. I’ve tracked down your ticket and WooCommerce Payments account and will respond to you there for security purposes.

Viewing 1 replies (of 1 total)
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