• hi dear community,

    We currently offer free shipping in our shop for orders over €50. If the customer sets their final total to over €50, for example €53 and then uses a 10% voucher, the final total will be under €50. However, he is still granted free shipping, which doesn’t make any mathematical sense for us.

    We would like to configure it so that the customer has to make up the €50 again after using the voucher in order to receive free shipping? Do you know how we can easily implement the whole thing?

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  • Hi @pattenbro

    Thank you for reaching out — we’re happy to help!

    We would like to configure it so that the customer has to make up the €50 again after using the voucher in order to receive free shipping? Do you know how we can easily implement the whole thing?

    It sounds like you need to select the option A minimum order amount AND a coupon?— Free shipping is available only if the customer spends a minimum amount?and?the customer uses a coupon that offers free shipping. for the free shipping method.

    Related documentation, linked here, for reference.

    I trust that points you in the right direction, but if you have more questions, let us know.

    We’re happy to help.

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