• Resolved wish01lko

    (@wish01lko)


    Hi,

    Woo-commerce New Product Product Type is Missing With Virtual and Downloadable Check box also missing.

    Kindly look to it as we have updated to new version of word press 5.5.3

    Kindly check the link https://ibb.co/qkdm4qc

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Senff – a11n

    (@senff)

    Hey @wish01lko

    It looks like this may be caused due to a theme conflict, or possibly a third-party plugin. I’d recommend the conflict-testing steps here to isolate the source of the issue:?
    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
    – Temporarily switch your theme back to a default?theme, such as Storefront.
    – Disable all plugins except for WooCommerce.
    – Clear your browser cache, and the cache on your site if you have one there.
    – Test to see if the issue has been resolved.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.

    Plugin Support mouli a11n

    (@mouli)

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.

Viewing 2 replies - 1 through 2 (of 2 total)
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