• Resolved charlielamb

    (@charlielamb)


    Hey I’m getting this error on my filter by price widget in woocommerce:

    https://ibb.co/ssV9jd2

    This occured after I edited the woocommerce/templates/single-product/tabs/description.php file in the plugin file editor however I believe I have restored this file to its original and I don’t know how to solve this problem.

    Thanks,

    Charlie

    The page I need help with: [log in to see the link]

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  • Hi @charlielamb

    To address the issue, you can attempt to resolve it by reinstalling the WooCommerce plugin. Reinstalling will update all the plugin files and remove any customizations made to the plugin files, which may be causing conflicts.

    Before proceeding, it’s crucial to create a backup of your website, including the database and files, to ensure you can revert in case of any unforeseen issues.

    If the issue persists even after reinstalling the WooCommerce plugin, it would be helpful to gather more information to diagnose the problem. Please provide the following details

    • System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    • Error log: share a copy of the fatal error log found under WooCommerce > System Status > Logs (if available)

    Thank you!

Viewing 1 replies (of 1 total)
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