Woo Commerce delay returning data
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Hi Guys
I’m looking for possible issues and fixes that can be applied to a site. The site has a load time of 33+sec and is reaching its memory limits (VM server). We have asked the hosting company to look into it and they suggest it’s an issue with Woo Commerce taking too long to return some data. I have included the hosting companies reply. Can someone look over it and let me know where to go from there? any help would be great.Host Reply:
I can confirm that the VM is not using excessive resources, aside from memory – the CPU utilisation is low and should not be impacting performance.
One thing I did note is that when I curl the site from the commandline, it appears to stop half way through the request. You can see this yourself from the commandline using the following command via ssh:curl -vvv https://www.thehairandbeautycompany.ie/
This implies to me that there is a delay being caused by a plugin or external data being pulled down. The pause seems to be at:
<main id=”main” class=””>
<div id=”content” role=”main” class=”content-area”>And then the following data is returned after I counted about a 12 second delay:
<div class=”row hone-mob-only-wrapper” id=”row-516589323″>
<div class=”col show-for-medium small-12 large-12″ ><div class=”col-inner” >
<section class=”section” id=”section_51630759″>
<div class=”bg section-bg fill bg-fill bg-loaded” >
</div><!– .section-bg –>
<div class=”section-content relative”>
<div class=”row” id=”row-1576382358″>
<div class=”col small-12 large-12″ ><div class=”col-inner text-center” >
<h1 class=”alt-font home-mob-only”>Welcome To</h1>
<h1 class=”thin-font”>The Hair & Beauty Company</h1>
<div class=”woocommerce columns-4″><div class=”products row row-small large-columns-4 medium-columns-3 small-columns-2 has-shadow row-box-shadow-1 row-box-shadow-2-hover”><div class=”product-category col product first”>
<div class=”col-inner”>On initial investigation, that looks like the WooCommerce plugin is not returning data for an extended period and this is causing the long load times – accounting for over 75% of the load time.
This is where I would suggest having your developers focus their investigations.
Regards,
JonathanThe page I need help with: [log in to see the link]
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