Woo-commerce Conversions not being tracked

  • Resolved nad sto

    (@daniilstoyan)


    3 years, 6 months ago

    I’ve installed SiteKit and enable all the ecommerce features in the settings but I’ve already had 7 sales after activating sitekit still don’t see not one sale.

    Please help!

    Tag manager is showing that everything is good.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out. From inspecting your site, and in particular the product pages I can see a <!– Start WooCommerce Google Analytics Pro –> reference. This indicates you may have your Analytics snippet placed via another plugin.

    I also checked your site using https://tagassistant.google.com/ and I can see a separate AW- prefix Analytics snippet placed, also not via Site Kit.

    When you mention you’ve enabled all the ecommerce features in the setting can you share what settings you’re referring to or provide a screenshot using a service such as Imgur? While Site Kit has no eCommerce specific configurations I’m wondering if the plugin has recognized your existing Analytics snippet placed manually or via another plugin. If you prefer you can share your Site Health information via this form and I’ll check your setup.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)
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