• Resolved henrymcleanuk

    (@henrymcleanuk)


    I enabled SG Optimizer on my Woo-Commerce store, lots of customers started experiencing combined sessions, where carts were merging or other customers details were on the checkout page.

    I have now excluded:

    /checkout/
    /my-account/
    /cart/

    From the cache to keep them dynamic, I have also disabled Memcache.

    Do I need to disable Memcache or is the issue resolved by excluding the above from the cache?

    I want the site to run as fast as possible so if I can have Memcache enabled that would be good. Thanks

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Note, that by default we keep those pages out of the Dynamic caching. There’s no way this is caused by it so you can remove those excusions – they aren’t doing anything.

    The issues are surely associated with Memcached. Unfortunatelly, most plugin developers don’t care if someone will be using a persistent object caching like Memcached thus their code is not really compatible. Keep Memcached disabled since one of the extra plugins you’re using in your store is causing this to happen.

    Dynamic cachinig ON and Memcached OFF will fix the problem. Note, that memcached will work only for visits not handled by the Dynamic caching so it’s not really an issue to keep it off.

    Thread Starter henrymcleanuk

    (@henrymcleanuk)

    Good Morning, Thanks for the fast reply – sadly even with MemCache turned off I am still having issues, another customer just called to complain that when they checked out items were missing from the basket they had added.

    I have turned off Dynamic Cache totally now – the really odd thing is I used to use WP Fastest Cache and never had any issues, it has been running for over a year without issue.

    Any ideas how on to resolve as ideally would rather use your plugin but it is causing issues others did not.

    Happy to supply login and URL if needed.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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