Won’t use 1st Class Package

  • Resolved ccoffmanlhs

    (@ccoffmanlhs)


    7 years, 6 months ago

    Something has changed in WCS or postal standards that suddenly 1st Class Package isn’t an option anymore.

    I have tried with multiple items and multiple addresses and cannot get it to trigger? It’s only offering people Retail Ground which is nearly double the cost than that of 1st Package.

    Also for fun, it won’t allow Retail Ground locally, if I put in a zip code in our state it defaults to priority mail, if it turn priority mail off it won’t allow shipping in state period.

    What gives?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi There,

    We have reported this behavior to the developers who are currently working on this, You can follow up on this at https://github.com/Automattic/woocommerce-services/issues/1146,

    Have a nice day

    Plugin Contributor Jeff Stieler

    (@jeffstieler)

    Hello @ccoffmanlhs,

    Are you still experiencing this issue? We deployed a fix 5 days ago – you should be seeing First-Class Package Service now. If not, you might need to go into your USPS shipping method settings and enable it.

    Please report back if you continue to have problems. Thanks!

    Thread Starter ccoffmanlhs

    (@ccoffmanlhs)

    @jeffstieler

    Working like a champ! Thanks.

    Thread Starter ccoffmanlhs

    (@ccoffmanlhs)

    @jeffstieler although now it does seem international shipping is off the charts.

    All products in our store are measured and weighted, the weights come directly from our postage machine. The postage machine is quoting 13.95 to ship an item and the shipping calculator is quoting $48.50?

    • This reply was modified 7 years, 6 months ago by ccoffmanlhs.
    Plugin Contributor Jeff Stieler

    (@jeffstieler)

    Glad to hear the First-Class issue has been resolved @ccoffmanlhs.

    although now it does seem international shipping is off the charts.

    If you don’t mind, please open a new thread for the international shipping issue with the relevant product dimensions/weights and the expected box, etc. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Won’t use 1st Class Package’ is closed to new replies.