Won’t Subscribe

  • Resolved bhcoffey

    (@bhcoffey)


    7 years, 8 months ago

    Love the look of the form. Both the pop up and the side bar look great, and appear to work, until you fill them out and click the button. Then nothing happens. The pop up won’t go away and the side bar just sits there. No info getting into Mailchimp, not redirecting to thank you page or anything

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter bhcoffey

    (@bhcoffey)

    Oh, my website if you need to look at the source code or anything is https://www.bradyhillband.com

    Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    I took a look at the link provided and both forms seem to be working for me. I was able to subscribe, and even received you confirmation emails.

    If the issue persists on your end please get back to me with details of your browser and operating system your experiencing the issues with. It could be browser and or version specific, so we’ll look into that.

    Let me know if you need further assistance.

    Regards,
    Jeremy Hoffman
    Support Engineer,
    Fatcat Apps

    Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    We hadn’t heard back from you for some time, and it seems as if everything is working. So I’ll mark this resolved, but if you still require assistance please let us know in a new thread, and we’ll do our best to help.

    Regards,
    Jeremy Hoffman
    Support Engineer,
    Fatcat Apps

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Won’t Subscribe’ is closed to new replies.